ADCB

Abu Dhabi Commercial Bank

About this app

Experience the new and improved mobile banking app from ADCB. Enjoy seamless banking on-the-go with the enhanced features combined with an intuitive and user-friendly visual experience.

More power at your fingertips

- A simplified 'Payments and Transfers' section where you can view your beneficiaries and registered billers all in one screen
- Search Payees and Transaction History by name, amount and much more
- Dual language option in Arabic and English

Plus, you can continue to enjoy these services

- Balance Preview
- Bill Payment
- Funds Transfer
- Locate ADCB ATM and Branches

If you are a new ADCB Mobile App user or if you are using the app on a new device, register with the following steps:

- Download and launch the ADCB Mobile App
- When prompted, enter your ADCB Credit Card/Debit Card Number and PIN; enter the activation key that is sent to your registered mobile number
- Alternatively, you can enter your ADCB Customer ID and activation key which you can obtain through our Personal Internet Banking or the 24/7 Contact Centre

If you are an existing user, you will be prompted to enter your existing ADCB Mobile App password for authentication and biometric re-enrollment (handset dependent).

Ratings and reviews

If you try to setup a payee for bank transfer, you will not have enough time before it logs you out. Even if you try to do it very quickly. Also, if you enter a wrong swift code and then try to fix it, the Bic code that self populates from the swift will not correct itself or let you edit it. I had to give up and go into the bank to make my transfer.

This is crazy, a banking app being down is so bad. It always says we are unable to carry out your instructions please try again later. I am sorry? even after updating it still shows the same! I cant log in!!! And they also never answered to my other requests online to change my service level. Crazy. Edit: Its been more than 5 hours and its still not fixed. Absolutely unacceptable for a bank!

The application is fundamentally unreliable and poorly engineered. In nearly half of all attempts, it fails to launch, freezes, or displays unexplained error messages. Customer support repeatedly offers the same generic response — that they are “working on updates” — without any visible improvement. As a result, essential banking functions such as credit card access, account transfers, and routine transactions cannot be used consistently. This level of instability is unacceptable for a bank.

What’s new

Minor improvements and bug fixes