ADCB

Abu Dhabi Commercial Bank

About this app

Experience the new and improved mobile banking app from ADCB. Enjoy seamless banking on-the-go with the enhanced features combined with an intuitive and user-friendly visual experience.

More power at your fingertips

- A simplified 'Payments and Transfers' section where you can view your beneficiaries and registered billers all in one screen
- Search Payees and Transaction History by name, amount and much more
- Dual language option in Arabic and English

Plus, you can continue to enjoy these services

- Balance Preview
- Bill Payment
- Funds Transfer
- Locate ADCB ATM and Branches

If you are a new ADCB Mobile App user or if you are using the app on a new device, register with the following steps:

- Download and launch the ADCB Mobile App
- When prompted, enter your ADCB Credit Card/Debit Card Number and PIN; enter the activation key that is sent to your registered mobile number
- Alternatively, you can enter your ADCB Customer ID and activation key which you can obtain through our Personal Internet Banking or the 24/7 Contact Centre

If you are an existing user, you will be prompted to enter your existing ADCB Mobile App password for authentication and biometric re-enrollment (handset dependent).

Ratings and reviews

If you try to setup a payee for bank transfer, you will not have enough time before it logs you out. Even if you try to do it very quickly. Also, if you enter a wrong swift code and then try to fix it, the Bic code that self populates from the swift will not correct itself or let you edit it. I had to give up and go into the bank to make my transfer.

I have been using the ADCB app for the past 7 years, and until the recent update, I never had any major issues. However, after the AI-enabled update, the app has become extremely unreliable. For the last week, the app has barely been functional. Sometimes it doesn't open at all, and even when it does, I am unable to transfer money. While occasional technical issues for a day are understandable, it has now been more than 5 days with no effective resolution.

the app use to be user friendly. Now it takes forever to make payments without facing so many errors. either it saids no account detected to pay from or transaction failed despite having funds available.. and after countless times of trying it will eventually go through. the forcing of either biometric or facial recognition is so not necessary, you can give the option of using your password too.

What’s new

Minor improvements and bug fixes