ADCB

Abu Dhabi Commercial Bank

About this app

Experience the new and improved mobile banking app from ADCB. Enjoy seamless banking on-the-go with the enhanced features combined with an intuitive and user-friendly visual experience.

More power at your fingertips

- A simplified 'Payments and Transfers' section where you can view your beneficiaries and registered billers all in one screen
- Search Payees and Transaction History by name, amount and much more
- Dual language option in Arabic and English

Plus, you can continue to enjoy these services

- Balance Preview
- Bill Payment
- Funds Transfer
- Locate ADCB ATM and Branches

If you are a new ADCB Mobile App user or if you are using the app on a new device, register with the following steps:

- Download and launch the ADCB Mobile App
- When prompted, enter your ADCB Credit Card/Debit Card Number and PIN; enter the activation key that is sent to your registered mobile number
- Alternatively, you can enter your ADCB Customer ID and activation key which you can obtain through our Personal Internet Banking or the 24/7 Contact Centre

If you are an existing user, you will be prompted to enter your existing ADCB Mobile App password for authentication and biometric re-enrollment (handset dependent).

Ratings and reviews

If you try to setup a payee for bank transfer, you will not have enough time before it logs you out. Even if you try to do it very quickly. Also, if you enter a wrong swift code and then try to fix it, the Bic code that self populates from the swift will not correct itself or let you edit it. I had to give up and go into the bank to make my transfer.

Just an unnecessarily complicated user experience. Have to jump through hoops to download my card statement. Im sure it's somewhere on the App, but if it's not made obvious then why bother. Its the most basic thing. Secondly, the balance summary on the home screen and the actual available balance for credit card is different. Again, WHY WOULD THE APP SHOW DIFFERENT BALANCES? WHY? Please dont respond with standard replies like email xyz with your concerns and bla bla bla. Just make it better

If i can give 0. it would have been better. That pathetic and frustrating!! lack of services . Absolutely annoying deposit machines. Nowhere in Qusais. Worst Customer Service standards. below poor standards. Definitely deactivating discontinuing my account. will spread the word to friends and aquaintances too. Not at all happy.

What’s new

Minor improvements and bug fixes