Infor SyteLine Service
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10 avis
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À propos de l'application
Infor SyteLine Service is an advanced mobility solution designed to streamline the work of field service technicians. The solution is tightly integrated into Infor SyteLine and can be used in both online while connected to a network or in offline mode where connectivity is not available or not permitted.
Infor SyteLine Service supports the three primary service flows available in SyteLine including the dispatched appointment, call center incident and assigned service order flows.
With Infor SyteLine Service, the technician can update various statuses through the service engagement life cycle as well as enter materials used, calculate labor hours and record miscellaneous expenses such as travel, lodging or other unexpected items.
To assist with troubleshooting and problem resolution, the technician will have access to customer and equipment history as well as the ability to attach pictures to further document their work and quick access to other technicians in the field to share ideas.
Infor SyteLine Service supports GPS tracking to assist dispatching with finding the closest technician available as well as quick access to the devices mapping application for directions to the customer’s site.
Infor SyteLine Service supports the three primary service flows available in SyteLine including the dispatched appointment, call center incident and assigned service order flows.
With Infor SyteLine Service, the technician can update various statuses through the service engagement life cycle as well as enter materials used, calculate labor hours and record miscellaneous expenses such as travel, lodging or other unexpected items.
To assist with troubleshooting and problem resolution, the technician will have access to customer and equipment history as well as the ability to attach pictures to further document their work and quick access to other technicians in the field to share ideas.
Infor SyteLine Service supports GPS tracking to assist dispatching with finding the closest technician available as well as quick access to the devices mapping application for directions to the customer’s site.
Date de mise à jour
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Cette appli peut recueillir ces types de données
Position, Informations personnelles et 4 autres
Les données sont chiffrées lors de leur transfert
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Notes et avis
1,0
10 avis
Nouveautés
- Fixed an issue where camera options were not usable on Android versions 13 and 14
- Fixed an issue where users would get system level error message on email actions for fields that had no email value entered
- Fixed an issue where users would get system level error message on email actions for fields that had no email value entered
