Zendesk Support
3,4star
7,57 ming ta sharh
500 ming+
Yuklanmalar
Hamma uchun
info
Bu ilova haqida
Support for Android is built for agents, team leads, and managers on-the-move. A fast and secure productivity tool that gives you visibility of your account in real-time.
Get ahead of the day and keep things running by bringing the right people, conversations, and information together. Support for Android empowers you to access Zendesk whether you’re at your office or on the go!
Some of the key features you’ll find in the app:
Focus on today
Get a snapshot of your ticket Views to review volume, demand, and figure out what needs to be prioritized for your account.
Search to find context on your customer
Have better insights while on the move by viewing a customer’s profile to see tags, organizations, notes, requests, and more.
Continue a conversation or create new tickets
Add the right people to the conversation with @mentions, create new tickets and update assignees and CCs, plus add followers, tags, and any other field while on the move.
Get real-time notifications for critical updates
Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed. Configure which notifications you receive by group and when you want them, by day and time.
Run your business from the field
If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, get context with tags, notes, and important customer details in profiles.
Track your team’s performance
If you’re a manager, you can track current workload and how your team is doing from the palm of your hand!
We love feedback so if we can do something better, please tell us! Our mobile team read every support ticket. Send us feedback directly through the app in the settings tab.
Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.
Learn more about Support and create a free account here: https://www.zendesk.com/support
Get ahead of the day and keep things running by bringing the right people, conversations, and information together. Support for Android empowers you to access Zendesk whether you’re at your office or on the go!
Some of the key features you’ll find in the app:
Focus on today
Get a snapshot of your ticket Views to review volume, demand, and figure out what needs to be prioritized for your account.
Search to find context on your customer
Have better insights while on the move by viewing a customer’s profile to see tags, organizations, notes, requests, and more.
Continue a conversation or create new tickets
Add the right people to the conversation with @mentions, create new tickets and update assignees and CCs, plus add followers, tags, and any other field while on the move.
Get real-time notifications for critical updates
Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed. Configure which notifications you receive by group and when you want them, by day and time.
Run your business from the field
If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, get context with tags, notes, and important customer details in profiles.
Track your team’s performance
If you’re a manager, you can track current workload and how your team is doing from the palm of your hand!
We love feedback so if we can do something better, please tell us! Our mobile team read every support ticket. Send us feedback directly through the app in the settings tab.
Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.
Learn more about Support and create a free account here: https://www.zendesk.com/support
Oxirgi yangilanish
Xavfsizlik — dastur ishlab chiquvchilar maʼlumotlaringizni qanday jamlashi va ulashishini tushinishdan boshlanadi. Maʼlumotlar maxfiyligi va xavfsizlik amaliyotlari ilovadan foydalanish, hudud va yoshga qarab farq qilishi mumkin. Bu axborot dastur ishlab chiquvchi tomonidan taqdim etilgan va keyinchalik yangilanishi mumkin.
Bu ilova tashqi hamkorlarga quyidagi turdagi maʼlumotlarini ulashishi mumkin
Men haqimda, Ilova axboroti va unumdorlik va Qurilma yoki boshqa identifikatorlar
Ushbu ilova quyidagi axborot turlarini toʻplashi mumkin
Men haqimda, Xabarlar va yana 5 ta
Maʼlumotlar uzatish vaqtida shifrlanadi
Maʼlumotlar oʻchmaydi
Reytinglar va sharhlar
3,5
7,3 ming ta sharh
Ilm Nur
- Nomaqbul deb belgilash
6-dekabr, 2020
........👍
5 kishi bu sharhni foydali deb topgan
Nima yangiliklar
‧ We've listened to your feedback and have upgraded the experience with an enhanced user interface. To activate this feature, please go to the settings and turn on 'new agent experience'. When you open a ticket, you will see a brand new interface designed to make reviewing and responding easier for you.
