Zendesk Chat

3.4
4.49K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Zendesk Chat is the live chat software trusted and loved by enterprises and small business worldwide. The mobile app provides many of the great features available on the web dashboard.

Benefits of using the app:
• Manage, monitor, and reply to visitor conversations from anywhere
• Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor
• See who's online on your website in real-time and engage with new leads on your website
• Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support
• Encourage better agent collaboration on the go with agent-to-agent chats
• Improve agent response time and reduce typing time with the shortcuts feature
• Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off

Customers are 3x more likely to make a purchase when you reach out with a chat. Join over 200,000 websites already using Zendesk Chat to better support their customers through the live chat app.

Learn more about Zendesk Chat (formerly Zopim) and create a free account here: https://www.zendesk.com/chat
Updated on
Jan 2, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Files and docs and App info and performance
This app may collect these data types
Photos and videos, Files and docs, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
3.4
4.49K reviews
Team All Freelancers UK LTD
December 8, 2022
I am facing trouble sending messages using shortcuts; it's typed automatically [Option]. I reported it to the zendesk team a week ago, and the problem is still the same. I am highly disappointed. There is no support after taking the payment. Please stay away.
5 people found this review helpful
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Owais Bhimani
November 16, 2022
I have a problem with the last version of app. There is a [option] after shortcut sentence when am using and Please fix it as soon as possible thanks :)
7 people found this review helpful
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Zendesk Inc
November 18, 2022
Hi, we're sorry you're experiencing problems. Can you visit zendesk.com and chat with one of our agents or use the in app feedback feature of the app to share some more information about what you're experiencing and we'll investigate further for you. Thanks.
Frenkoza FMJAM
November 5, 2022
I have a problem with the last version of app. There is a [option] after sentence when using shortcuts. Please fix it. Thanks.
3 people found this review helpful
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Zendesk Inc
November 18, 2022
Hi, we're sorry you're experiencing problems. Can you visit zendesk.com and chat with one of our agents or use the in app feedback feature of the app to share some more information about what you're experiencing and we'll investigate further for you. Thanks.

What's new

Minor fixes and performance improvements.