4 stars Since the last update everything is smoother, but I've met some issues after the latest updates. After logging out of zopim, sometimes it will auto login back for me. Would be glad if this issues is fix.
Very Good Now it is allowing me select text from customers chat. Thanks to zopim developer team for quickly solve the issue, so giving it full marks. Now there is three more option if you can add then it would be best CRM tool for ever : (1) Add ticket system (2) Add Attachment from chat (3 ) Allow access to 7 or 30 days chat history. Thank you guys to make it No 1 tools for us.
Sounds are not working properly I find the app very useful but I have not been able to make the sound notifications work, I think there is something wrong with it because I have make sure several times that the sounds are in fact turned on, on my Galaxy S7 config :(
Need improvement.! Please add translator. We need auto translator.. Italian to English and vise versa. And the notification sound for incoming chat request is not working.! I have tried all permissions , everything u said about notification setting etc.
Missing History/Triggers Would be great to have he valuable history and editing ability for triggers to make this fully functiinal.
Nice Very help application
-Fixed a crash for users who were using VPN on their device while using the app
-Fixed Vietnamese language detection bug
-Updated ability for chat text to be copied on older versions of Android