Hello, we regret you've had an unpleasant experience. Due to the high number requests we might experience response delays and the average waiting time can take up to 5 minutes.
Alexander Bright
举报不当评价
2020年10月2日
新版本无法货币兑换,点击后没有反应
5 人认为该评价有用
Dukascopy Bank SA
2020年10月2日
Hello, thank you for reporting, we will fix the problem ASAP. Apologies for the inconvenience caused. Meanwhile, please use the web version https://my.dukascopy.bank/ for currency exchange.
Yangtse Su
举报不当评价
2023年5月3日
经常需要重新登录。
2 人认为该评价有用
Dukascopy Bank SA
2023年5月11日
Hello, thank you for your feedback, we've noticed the issue and will fix it ASAP
新功能
• Investment UX/UI Improvements • Account statement in History section • Password reset UI update • Support section improvement