UAE Mystery Shopper
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Mayelana nalolu hlelo lokusebenza
Isicelo se-UAE Mystery Shopper siyatholakala ngezilimi eziyi-8; okungukuthi, isi-Arabhu, isiNgisi, isi-Urdu, isiHindi, iSpanish, isiShayina, isiFulentshi kanye nesiRussia, ukubhekelela izidingo zamakhasimende avela kuzizwe ezahlukahlukene e-United Arab Emirates. Abasebenzisi bangalinganisa isipiliyoni sonke esikhungweni sensizakalo futhi bakala izici ezahlukahlukene zesipiliyoni sabo kufaka phakathi indawo, izindawo zokupaka, ukwamukela, isikhathi sokulinda, inqubo ecacile, isikhathi sokuqeda, imali yenkonzo, indlela yokukhokha nesimo sengqondo sabasebenzi.
Amakhasimende angabelana ngempendulo yawo kuhlelo lokusebenza oluhle noma ngesikhathi noma ngemuva kokuvakashela kwabo esikhungweni sensizakalo. Isigaba sokuphawula sivumela abasebenzisi ukuthi bagcizelele ngokwengeziwe kulwazi lwabo, ngaleyo ndlela linikeze izinhlaka zikahulumeni nedatha ebanzi esiza ekuboniseni amandla nobuthakathaka.
Lolu hlelo lokusebenza, olwakhiwe yi-Emirates Government Services Excellence Programme (EGSEP), selwethulwe nguSakhile Mohammad muva nje ngenhloso yokunikeza amandla amakhasimende, lalela izwi lamakhasimende, likala ukwaneliseka kwamakhasimende futhi likhuphule injabulo yezakhamizi.
Izinhloso zalolu hlelo lokusebenza ukulalela izwi lamakhasimende ukukhulisa izinsizakalo zikahulumeni ezinikezwe ezikhungweni zezinsizakalo e-UAE,
singacela umsebenzisi ukuthi asinikeze imininingwane ethile ekhonjwa, kufaka phakathi kodwa kungagcini kumikhawulo yokulinganisa, igama lesisebenzi elisebenzise umsebenzisi, indawo kanye / noma imibono engabelwe nabodwa abavela eceleni.
Amakhasimende angabelana ngempendulo yawo kuhlelo lokusebenza oluhle noma ngesikhathi noma ngemuva kokuvakashela kwabo esikhungweni sensizakalo. Isigaba sokuphawula sivumela abasebenzisi ukuthi bagcizelele ngokwengeziwe kulwazi lwabo, ngaleyo ndlela linikeze izinhlaka zikahulumeni nedatha ebanzi esiza ekuboniseni amandla nobuthakathaka.
Lolu hlelo lokusebenza, olwakhiwe yi-Emirates Government Services Excellence Programme (EGSEP), selwethulwe nguSakhile Mohammad muva nje ngenhloso yokunikeza amandla amakhasimende, lalela izwi lamakhasimende, likala ukwaneliseka kwamakhasimende futhi likhuphule injabulo yezakhamizi.
Izinhloso zalolu hlelo lokusebenza ukulalela izwi lamakhasimende ukukhulisa izinsizakalo zikahulumeni ezinikezwe ezikhungweni zezinsizakalo e-UAE,
singacela umsebenzisi ukuthi asinikeze imininingwane ethile ekhonjwa, kufaka phakathi kodwa kungagcini kumikhawulo yokulinganisa, igama lesisebenzi elisebenzise umsebenzisi, indawo kanye / noma imibono engabelwe nabodwa abavela eceleni.
Kubuyekezwe ngo-
Ukuphepha kuqala ngokuqonda ukuthi onjiniyela baqoqa futhi babelane kanjani ngedatha yakho. Ubumfihlo bedatha nezinqubo zokuphepha zingahluka kuye ngokusebenzisa kwakho, isifunda, nobudala. Unjiniyela unikeze lolu lwazi futhi angalubuyekeza ngokuhamba kwesikhathi.
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