HCF My Membership App

Name: HCF My Membership App
Availability: InStock
Rating: 3.125 (5736 reviews)
Author: HCF Australia

HCF Australia

3.1

5.74K reviews

100K+

Downloads

Everyone

About this app

HCF’s My Membership app is your trusted health partner in your pocket. It’s designed to take the hassle out of health cover and put you back in charge with a simpler, easier experience.

Download it now for:

• Claiming on the go – Make a claim in minutes with our quick and easy claims experience.
• Payments made easy – Stay in control with payments in advance and handy reminders.
• Getting your cover sorted – Manage your health and life cover on the go, anytime, anywhere.
• Using your digital card – Scan your secure digital membership card or QR code to claim on the spot at selected providers.
• No-fuss cover reviews – Check your cover’s still a match for your health and life needs.
• Messaging us anytime – Message us with your questions and we’ll get back to you quick smart during business hours.
• Health cover companion – Easy access to health programs, offers, discounts and more.

The app will work best if you download an up-to-date version of software on your phone. The app is for Australian HCF private health insurance policies only.

Download it now and enjoy an app that’s genuinely made for members.

Updated on

Apr 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

No data collected

Learn more about how developers declare collection

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

3.0

5.52K reviews

Natalie Ofa

April 2, 2024

More often then not I log on the the app but it stays in "loading" mode. Really embarrassing when trying to make get a rebate. The dentist had to wait 30mins until I could open the app to use. I don't used standard the issue. I have the latest Samsung and my data is full so it has to be an app issue?

HCF Australia

April 5, 2024

Thank you for your feedback. We apologise for the inconvenience you experienced while using our app and attempting to make a claim. We kindly request that you uninstall the app and install the latest version. If the problem persists, please email us at mobile@hcf.com.au with details about your phone and any relevant screenshots. Thanks Anna

Peter

April 24, 2024

Updated 26 Feb 2024 and now it doesn't work. Not happy Jan! Message I get every time I try to go in: HCF keeps stopping. Update 24 April: I contacted HCF via the email address located here and they fixed the issue with the app and my Samsung Galaxy A5. Happy to say the app is now working well like it used to be. Well done HCF! Now a five star rating!

5 people found this review helpful

HCF Australia

April 28, 2024

Thanks for your 5 star review! We appreciate your kind words

Robert Rayner

April 19, 2024

Tried to check my health cover and had to update the app. Opened the app and can't see anything except the tabs at the bottom. Click on them and a blank screen pops up... Fat lot of good that is

3 people found this review helpful

HCF Australia

April 22, 2024

We're sorry to hear about your issue with the app. Can you please try deleting the app off your homepage and redownloading. If issues persist, please send an email with your phone specs and any screenshots, will investigate further for you. mobile@hcf.com.au Thanks