Alignment Health Plan

3.5
63 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The Alignment Health Plan member app is your secure mobile gateway to your health information. In conjunction with ACCESS On-Demand Concierge, our newest program offering all members a concierge health care experience, our app is designed to make your health care accessible anywhere, at any time.

Once you’ve logged in, you’ll be able to:
• View you member ID card
• View benefit information
• Check claim status
• Connect with a doctor 24/7
• Message your ACCESS On-Demand Concierge
• View your maximum out-of-pocket expenses
• View prescription history
• Find a drug
• Find a pharmacy
• Pay your premium
Updated on
Feb 2, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
60 reviews
craig bass
March 22, 2024
It was nearly impossible to navigate for a senior citizen. They were not helpful. A health plan for persons on social security should be helpful to their base.
1 person found this review helpful
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Alignment Healthcare
June 17, 2024
Hi Craig - We appreciate you taking the time to review our app and informing us about your experience. We would like to hear your feedback and help you navigate your your health plan information via the app, but need more information from you. Please call your ACCESS On-Demand Concierge Team 24/7 at 1-833-242-2223 TTY 711 so we can help you.
Patricia Martinez
June 6, 2024
Horrible most of the time doesn't work. Unable to book ride in saferide Useless.
Did you find this helpful?
Alignment Healthcare
June 17, 2024
Hi Patricia - We appreciate you taking the time to review our app and informing us about your experience while booking rides. We would like to help resolve this immediately so you can use your transportation benefits but need more information from you. Please call your ACCESS On-Demand Concierge Team 24/7 at 1-833-242-2223 TTY 711.
Julia Donovan
June 17, 2022
I received email in February that app had been updated. Went into play store to update. App hasn't work since February. I have repeatedly uninstaller & reinstalled numerous times. Recently I contacted Alignment & issue was to be forwarded to the IT department. Not one word back.
11 people found this review helpful
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What's new

Message Center bug fix

Having trouble with the app freezing on the loading screen? Before reinstalling, clear the app cache and data to fix any corrupt files that may be causing issues.

How to clear the cache for Android:
In the Settings App, Tap Apps or Application Manager
Tap the app, then tap Storage
Tap Clear Cache or Clear Data
Reinstall the app from the Play Store

If loading issue persists, please call your ACCESS On-Demand Concierge Team 24/7 at 1-833-242-2223 TTY 711.

App support