![](https://play-lh.googleusercontent.com/a/ACg8ocIKEliAdfRQl5zMWhac31djAB_dHzSiytm2CKQ8Jac2_7jJCg=s32-mo)
Simon Scott
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It's now worse than ever. Works for a while and then one day a contactless payment won't work and you find the whole app just freezes and you have to "Force Stop" and restart it again, wait for it t realise you want contactless payments and eventually it'll start working again, for a while. Doesn't help it's a really badly designed app in the first place. If I didn't get cashback I wouldn't use it, as it happens I often use another card using GooglePay when this app stops working.
3 people found this review helpful
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Harry V
Poor experience. Reading the other reviews, I thought I'd wait for the card to set up the app. Card came, downloaded the app, chose the alternative method, but then it wants the PIN, which you can only see in the app which you are trying to register for!!! There was no mention on the leaflet that came with the card as to whether a paper version is being sent or not. The recording method is long-winded and ineffective. I'll wait to see if I receive a paper PIN. Developers should be sacked.
6 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocJTFzp23nqEcXELe9D6gYKGgCQQYI1KHe3e1aqmn-ovo01lG7Kb=s32-mo)
Marco Palermo
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It took me 2 weeks to register because I never receive the card PIN and had to order a PINsentry (really in 2024?). The app lacks extremely basic functionalities like being able to see the card details, setting up a direct debit (feature is there, but it doesn't work), freezing/blocking a stolen card, and many more. The interface is clunky and poorly organised. If you leave the app, even for a second, it logs you off and need to start all over again.
1 person found this review helpful