My original review: With Android system update app does not open, crashes straight away. Uninstalled and reinstalled but same thing happens. I reinstalled the app again few days later on Barclays advise and it did work! Very pleased because I use the app frequently on my phone.
Now and again the app may close then I'll send a report to Barklays as to what has happened. I trust the system. I've never had an issue that they don't fix. I am very confident as a Barklays customer to always stay a loyal one. In these days where no company shows loyalty so far Barklays has done this time and time again for the 16 years I've been with them.
Shame on you Barclays it has been a month since this app worked for alot of people and since the update we can not use the app so can you please make the previous version available or get off your backsides and update the current version for all of your customers to use. Additional update in November now telling me my cubit max is rooted? Was not last time I used the app so Barclays ffs get your arses moving
Annoying that the app closes if you press the home button or try and use multi view etc. Sometimes you have to refer to other apps to get payment amounts etc but as soon as you tap away the app closes. The advert for pingit in your payees list is way too big too. Cuts into half the screen
Constant errors when I try to pay. Very frustrating. UPDATE: deleted my contactless payment info with update. Great. Had to go to an ATM to add it back. UPDATE 2: so many failures, they are making me miss transport, embarrassing me in front of colleagues, driving me mad. I'M SWITCHING.
Some of the worst customer service I've ever experienced. Simple error has been unfixed for eight months. Spoken to nine different people. Logged a complaint about poor communication within their team, and then got two calls about it by colleagues who hadn't spoken to each other. A magnificent farce.
- We’ve refreshed our app with brand new screens to make it better than ever. Personalised banner pictures are out, sleek navigation and quick payments are in. Leave a comment telling us what you think.
- Our app is now compatible with Moto G and Moto Z devices. Thank you for your patience.
Kotak Mahindra Bank’s official mobile banking application for Android phones.