Lugg - Moving & Delivery

Lugg

About this app

Lugg: your trusted on-demand moving and delivery service. With just a tap, book your move in as little as 30 minutes or schedule at a time that works for you. With a network of vetted professional movers and a robust multi-million dollar insurance policy, we guarantee peace of mind.

Why Lugg?

• User-friendly: Book a Lugg in minutes.
• Stress-free: Available within the hour.
• Fair Pricing: Get an upfront estimate. No surprises.
• Secure: Vetted Luggers, backed by a multi-million dollar insurance policy.

What can Lugg do?

• Residential Moves: Relocation without the heavy lifting.
• Furniture Delivery: Get your new furniture delivered same day.
• Facebook Marketplace Pick-ups: Score deals without transportation worries.
• Storage Moves: Moving into storage pods or units without the sweat.
• Donation Drop-off: Dust-collecting items? Let us deliver them to charity.
• Junk Removal: Responsible removal and disposal.
• Small Business Moves: Swift assistance for office relocation.
• Labor assistance: Just the muscle for the heaviest lifts.

How it works: Anything moved in 3 easy steps.

1. Book your Lugg: Set your pickup location and destination, select the vehicle that is right for you, and choose a time you would like us to arrive.
2. We'll take it from here: Your Luggers arrive to load your stuff and secure it safely. Track your crew in real time as they head from pickup to the destination.
3. Rate & tip: We unload your items and place them right where you want them, no matter how many stairs or floors. Review your experience and have the option to tip your Luggers for a job well done.

Proudly serving over 7,500 zip codes including major cities like San Francisco, Los Angeles, Seattle, New York City, Boston, Miami, Chicago, Washington D.C., Phoenix, Atlanta, Dallas, Houston, Denver, Sacramento, Portland, Baltimore, Philadelphia, New Haven, and more.
Questions or comments? Email us at [e-mail].

Ratings and reviews

This app is a godsend. I used to be very capable of moving everything myself, as a strong 6.5' man, but my youth is behind me, and I am now physically disabled. It's hard to find people to do the heavy lifting when you can't if you're not paying for a full moving crew. I didn't need to move. I just needed a couch disposed of. The service was great. I got help within an hour. The guys hauling my stuff were very friendly and efficient, and the price was extremely reasonable; almost too cheap.

The movers lost part of my bed. When I used the chat in the app they needed me to manually look up my order number, the app could not link my message to the order. Fine. I send that to them then they reply and say actually I now need to email them. What is the point of offering messaging in the app if I actually need to email them for support anyways? Terrible experience from beginning to end.

Good app but has a bug. The movers themselves were great, no issues. The only reason for 4 stars is because my Lugg order disappeared before the move was completed. So I couldn't track the arrival or contact the Luggers because Google Maps has the wrong location for my home. Luckily they called me and I was able to help them. If it had worked all the way I would give 5 stars. I'm willing to try the app again in the future.