Jazztel

Orange Spain

About this app

Download the Jazztel application to quickly and easily consult everything related to the consumption of your lines, your bills and other procedures.

Official and free application for Jazztel customers.

The advantages that we offer you in the Jazztel App:

* Clear and accessible invoices. View all the details of your invoice, download it in PDF or send it by email, compare it graphically with other months, change the billing cycle or your bank account.
* Check your consumption. Check the minutes and megabytes consumed on each of the lines in your contract, check the details of your calls or the additional consumption on your rate, etc.
* Line management. Review the details of your rate, the services contracted for each line and change your speed or improve your rate whenever you wish. We have personalized offers for you.
* Track your order. Follow the provision status of your fiber, the delivery of your new device, etc.
* Enjoy our services. Share Gigs with other lines in your contract and accumulate free Megas with your deposit by activating or deactivating it with the App.
* Renew and Hire. Renew your phones, get accessories and hire everything you need to complete your rate. Acquire additional lines with our offers.
* Configure your router and connected devices. Manage your Wi-Fi, change the password, plan schedules or change the network name. Automatically diagnose and solve the main problems that may be affecting your services.
* Enjoy TV. Manage your connected devices, reset password and adult pin or subscribe to more channels if you need it.
* Help Center. Resolve your questions about the App and contact us with our Virtual Assistant.

App traffic is completely free, whatever your rate.

Ratings and reviews

Really bad support, after recommending reset router no other help. No respond in the support chat. No WiFi at home and cannot resolve

My wifi is super unstable. When I call i receive no answer. The phone service tells me to use the app. When I use the app the help link tells me to call the previous phone number. Also notice the star punctuation that this app has received is not realistic. Inside the app, if you say you're happy it redirects you to play store, if you're not it only redirects you to Gmail to write your problem and send them an email.

Most of it is very useful and intuitive. Nevertheless, certain aspects like setting the on and off for specific items such as roaming might be modified by accident and cause problems with this settings in your cell phone for internet.

What's new

Mejoras en la experiencia de usuario y corrección de errores.