
Juliani
In recent years, the app has become more and more unreliable to search for songs. It to mention, the difficulty in login issues. They keep on charging users for premium membership yet their library has limited songs to choose from, close to zero even. Such a shame. This used to be my go to platform since I could also upload my videos here. Today, it's just trash. Not worth downloading.
14 people found this review helpful

A Google user
- Flag inappropriate
- Show review history
Joox is doing great until a few weeks ago when it becomes so slow on responding my requests. I used to play the same playlist over and over again and it was doing great. When I started to play another playlist, the other playlists become unresponsive and I can't play the songs. They keep on loading, and I have to wait for so long, most of the time I still can't play the music. I thought it has something to do with my network but my network is doing just fine on other applications. Please fix this, Joox is so important to me. Thank you for your attention.
4 people found this review helpful
Tencent Mobility Limited
October 12, 2018
Hi, we have received your feedback.
Please send message on JOOXās WeChat account:jooxfeedback or Email:feedback@joox.com.
Please provide details/screenshot/video of the problem and also your wmid. We will sort it out ASAP.
How to obtain your wmid:
1. Tap your profile picture at the top left.
2. Tap "Feedback", then you can get it.
Thanks
JOOX Team

Althovzn
- Flag inappropriate
- Show review history
Has been using this app since 2014, and always VIP user, have approximately 1000 songs downloaded. At first it's really good app that's why I have 1000+ songs, and more than 10 playlist. But in the last 2 years, some songs just get copyrighted and can't be played, and you must delete those songs first, and then look that song again, and then put it in the playlist again.
3 people found this review helpful
Tencent Mobility Limited
August 12, 2020
Thanks for your feedback. We'll keep expanding our music library and provide you better experience.
Thanks for your support.
JOOX Team