
siddharth Cherukuri
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My app isn't working; after an hour of waiting, I still can't view any profiles. I experienced all of this after paying Rs. 5500 for a complete membership. I used to get good matches in the past. All paid payment matches are now arriving, but not even those from yesterday. It's dishonest. The app has been updated, and I'm not happy with either your service or the app. So, either make it work or cancel my subscription and return my money. without paid contestant. dont prifer any subscription,
140 people found this review helpful
Monkey Group
February 19, 2025
Dear user, if you have any problems in using, please contact hello@monkey.app

Manish Kumar
purchased Monkey PLUS for ₹504, but after purchasing, my account showed “Preferences Locked due to an account violation.” I couldn't use the feature I paid for, and the app asked me to pay additional M coins to unlock it. I contacted Monkey Support, but my issue has still not been resolved. I also requested a refund through Google Play. I paid for the subscription expecting the advertised features to work. Very disappointing experience
3 people found this review helpful
Monkey Group
September 15, 2026
Dear user, we never restrict accounts without a valid reason; actions are only taken upon policy violations. As we cannot verify your account details here, please contact us at hello@monkey.app. We value your experience and will gladly assist you further!

Vincent
its bad, if you run out of time or just have a simple ad break, you have to wait like an hour for an repeating ad to finish just for the app to glitch or not give you the free time, waste of time.
3 people found this review helpful
Monkey Group
September 9, 2026
Dear user, we are sorry for any inconvenience. We could not verify your account here. Could you send emails to app customer service hello@monkey.app? We value your experience and would like to solve your problems. Thanks