Capitec Bank

4.1
125K reviews
10M+
Downloads
Content rating
Rated for 3+
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About this app

Do all your banking with SA's Best Digital Bank (SITEisfaction 2021 report)

The Capitec Bank app is secure and easy to use. You pay no data charges on most major SA networks when using it.

We've cut the cost of banking by using innovative technology. This means lower transaction fees when you use our app – putting the value back in your pocket.

Transact

• Open a Capitec account simply by taking a few selfies and scanning your ID
• Get your card delivered to your door at a fee, or collect it at a branch for free
• Reset your forgotten Remote app PIN without visiting a branch
• Buy and sell shares and save 20% on brokerage fees across all trades with EasyEquities
• With Pay me, you can generate your personalised QR code to accept payments from Capitec clients
• Scan to pay all the major QR codes straight from the app
• Get free transaction updates with in-app Money In/Money Out messages
• Keep track of how you're spending your money
• Send cash to friends and family to collect at selected retailers and Capitec ATMs
• Update your card withdrawal and purchase limits
• Manage contactless card transactions by turning tap to pay on and off
• Update your tap to pay limit
• Stop lost or stolen cards immediately
• Manage your debit orders and DebiCheck mandates
• Email electronically stamped statements
• Pay people and accounts
• Make immediate payments to other banks in SA
• Pay DStv, SARS eFiling or TV licence immediately
• Pay Capitec clients using only their verified cellphone numbers
• Buy prepaid electricity, airtime, data and SMS bundles
• Manage your Internet banking by turning it on and off

Save

• Open, personalise and manage 4 additional savings plans
• Fix your savings plans to earn higher interest

Insure

• Get a free estimate on the app
• Get your funeral plan and manage it 24/7

Credit

• Get a free personalised credit estimate
• Manage your credit on the app

Once you've registered and activated the app, remember to keep your:

• Remote PlN secret
• Cellphone safe and in your possession at all times
Updated on
11 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
123K reviews
Ethan Matlala
14 October 2024
In the recent update, what triggers the blank overlay screen with the message "This screen is hidden to protect your personal information"? This is shown immediately upon entry into the app, and sometimes right after clicking any of the buttons on the login screen. It consistently does that everytime never allowing me through, the only hack to accessing the app is through rebooting my device and that's frustrating. I am running the app on an Android v8.6.0 device. I hope this gets fixed.
6 people found this review helpful
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Capitec Bank
14 October 2024
Hello Ethan. Thank you for bringing this to our attention. Please try the following: Switch between data and Wifi, free up some of your phone's memory, restart your phone or lastly, delete and reinstall the app. Please contact us on WhatsApp at 067 418 9565 and type ‘chat to an agent’ if the issue continues. Or you can call us at 0860 102 043.
zee dlomo
2 October 2024
Giving the app a 2 star review to get your attention. I've been using the app for years now, and I'm pretty happy with it. However, I've had this one issue for years now. The "Recurring/ Future dated" option doesn't work. Everytime I click on it, I get a "Something went wrong..." error with a ticket number, but it never gets addressed. This has been going on for at least the past 2 years now. Are you guys planning to ever fix this bug in the app? Will update my review once the bug is fixed
121 people found this review helpful
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Capitec Bank
2 October 2024
Hello zee. We're sorry to hear about your app experience. Please contact us directly on our official WhatsApp number on 067 418 9565 in order for us to assist you. You can type 'Chat to an Agent' to chat with an agent or alternatively contact us on 0860 102 043.
Rudi Britz
29 September 2024
Great app, one of the best! But there are a few issues that is either nonsensical, and/or frustrating. Firstly, the popups... Ugh get rid of them!! If you want to keep the popups, then give us an option to disable them. They're annoying and I never read them! Secondly, the app defaults to messages after signing in, why!? It should default to the home screen! Lastly, another nonsensical feature (or bug?) is that the app focuses optional input controls after tapping pay.
284 people found this review helpful
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Capitec Bank
7 November 2022
Hi Gunzton, we are sorry to hear about your challenges with the App. Our aim is for the App to be user friendly for all clients. We would like to take a closer look and offer troubleshooting steps. Please inbox us on Facebook or DM via Twitter, so that we may best assist.

What's new

Security enhancements