4.5
392K reviews
10M+
Downloads
Content rating
Everyone
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About this app

The FNB Banking App embraces the future of help and our new look and feel will do just that
Some features to look out for:

Simple straight-forward navigation – We’ve added bottom navigation to make it easier to find what you need, when you need it.
Switch users easily – Multiple profiles? No problem! Switch seamlessly between different user profiles by selecting profiles located on the bottom navigation and then select “switch user”.
Introducing the Action Panel – Bringing your banking features front and center, like payments, transfers, my cards, and cash withdrawals.
Chat Pay – A revolutionary new feature called Chat Pay that allows you to pay any FNB customer via a simple chat, all within FNB’s secure ecosystem giving you peace of mind that the person you are paying has been verified and approved. It’s that simple.

What is Pay?
We have renamed Payments to Pay. This feature will provide you with access to categories within payments such as pay, receive, pay bills, payment settings, and payment history.

What is Secure Messaging?
Chat to other FNB/RMB customers securely on the App by granting access to your contact list. Features within Secure Messaging include Chat Pay, voice notes, attachments, share location, etc.
Updated on
May 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 10 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
385K reviews
A Google user
January 14, 2019
I don't like the flow of the app. Back button on phone exits the app instead of just returning to previous section. The customer service line connects but nobody is there so my airtime gets used but I don't get through to talk to anyone. It's also near impossible to get through to actually speak to someone and not get an automated response. I can't use this app unless it is to check my balance so it is useless to me.
135 people found this review helpful
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FirstRand Bank Limited.
January 16, 2019
Hi Ilona I apologise for the inconvenience caused. Please send me your ID & contact details to rbjacobs@fnb.co.za so I can have the team discuss your concerns. Kind Regards RB Jacobs
Rudolf Grobbelaar
January 8, 2022
Was a good and easy app to use. Now my accounts are all piled in to one section. Clerk told me that my phone was not verified, we checked and it was verified. My accounts are all still bunched together. Also Stupid that you cant turn off the popups or whatever it is that comes up when you log in, would much more prefer to just get to my accounts when login in, instead off pressing "got it" first. Make it the user's choice
240 people found this review helpful
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FirstRand Bank Limited.
January 9, 2022
Hi Rudolf, we apologise for any frustrations caused, please email us your ID and contact details at rbjacobs@fnb.co.za so that we may reach out and have your concerns addressed. RB Jacobs
Nkululeko Qwabe
April 28, 2024
Very good app. It is functional most of the time. There are some instances where it goes offline, around midnight on weekends. There is also a bug when one navigates to a stokvel account transactions and try to use the back button. That causes the app to freeze. You have to close the app. It only works if you first go to the account options and use the back button from there. Also, on the stokvel account, I would like to request a feature to be able to make instant payments to other banks.
39 people found this review helpful
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FirstRand Bank Limited.
April 29, 2024
Hi Nkululeko. Thanks a mil for reviewing our app. Please share a screenshot of the problem you've mentioned together with your ID number and contact details to rb@fnb.co.za so we can reach out and help you troubleshoot. We'll also share your suggestion with our developers. RB

What's new

Bug fixes and performance improvements