Hello, if you experience a game problem, please use the support system to send us a ticket and give us as many details as you can (your server, nickname, user ID, screenshot, etc) so that we can help you more quickly. Thanks!
Hi dear player, we are really sorry for the bad experience caused by the matchmaking system. We suggest you can rank up to meet more experienced players. Please don't worry, the matchmaking system optimization plan has been launched. We will release it officially after the tests are completed, please stay tuned.