J&T Express - Courier App PH

3.3
11K reviews
1M+
Downloads
Content rating
Rated for 3+
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About this app

Experience a real-time order tracking system, affordable shipping rates, shipping vouchers, 24/7 customer service, and many more! You can also check your orders and file claim reports through the J&T Philippines Mobile App. Download it now and find the nearest J&T Express branches in your area!
Updated on
Nov 3, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
10.9K reviews
Jenz Tom
January 10, 2024
It's a tediously disappointing, bothersome app and it doesn't allow for screenshots. I often prepare my packages and then let my helper drop it in a nearby drop point. But being unable to make screenshot meant that the person dropping the package will be the one creating the "order." I just wish to be able to prepare the orders, then have the bar codes sent to my helper phone and have him / her just drop the packages. It's a simple in and out supposedly.
133 people found this review helpful
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Zed Ezekiel
August 3, 2023
It has an awful search engine, I cannot find the right place/city for the recipient because it lacks some places. It is hard to open the app sometimes, It just keeps loading even I have a fast internet connection. You literally need to delete the app first and reinstall it, for you to make it work. The address description is very poor, you cannot type special characters to make the description more clearer in order to make it easier to understand by the deliveryman.
163 people found this review helpful
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Angelene Mendegorin
November 28, 2025
Service sucks! My address was correct but they kept on labeling my order as problematic due to wrong sortment or address where in fact I've been using the same address when ordering and there was no problem before. Now, I've been complaing about it for 5 days and still haven't got my package. 👎🏼👎🏼👎🏼 If I could only rate you a zero.
5 people found this review helpful
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What’s new

system optimization

App support

Phone number
+63289111888
About the developer
PH GLOBAL JET EXPRESS, INC.
hqitdept@jtexpress.ph
9th and 11th Floors Marajo Tower 26th Street corner 4th Avenue, Fort Bonifacio Global City Taguig 1635 Metro Manila Philippines
+63 916 666 3471

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