NowServing by SeriousMD

Leapfroggr, Inc.

About this app

The NowServing app helps connect you to your doctors, so you can receive the healthcare that you deserve.

The NowServing app (by SeriousMD) was originally built to help inform you about your queue position, so you can make the most of your time. Roam around the mall, finish chores, have some coffee and go back to the clinic when it’s almost your turn.

With the current situation with the pandemic, we've brought out a ton of new features to better keep both you and your doctors safe.

Today, the NowServing app also gives you a way to:
* Book a schedule with your doctor
* Chat with your doctor's staff to ask for schedules or ask minor questions
* You can be notified if the doctor is already IN and has started clinic
* You will be notified if the doctor cancelled the clinic due to an emergency
* You can now do online video consultations with your doctor
* Save transcripts of your online consult
* Have access to the prescriptions and other files sent to you by your doctor
* Receive your lab results from Hi-Precision
* Order medicines online and get it delivered straight to where you are
* Request home service COVID RT-PCR tests

We've also partnered with companies like Hi-Precision, Medicard, MedExpress and more to offer you more convenience.

We've worked hard to bring you this app and we're continuing to work day in and day out on updates to better improve the app. We hope it'll be able to help you and your family. Keep safe!

Ratings and reviews

Looking for a doctor is much easier using this app. But I do have a suggestion to improve its service, logging in should be more user-friendly. The app should have a separate basic information of the app-user & the patient. In that way, using a single phone number can have multiple appointments for different patients. In my case, I have relatives that ask for my help to look & book a doctor. It is hard to switch user for each patient.

If you want convenience and need a doctor's consultation, this is a good app. However, there is no option to leave a review about the doctors. There was this one doctor where it says that if I am late for 10 minutes, then my payment will be forfeited. She was late for 25 minutes. No apologies. And I thought it was just that one time. But for the follow up checkup, she was late for 20 minutes. Please put an option for patients to review the doctors.

the app is not reliable. the app shows, "there are still 5 patients ahead of you", and yet we are notified the doctor is now calling. the patient joined 3 times but automatically disconnected, while waiting for the doctor to join in. According to the secretary, we should use a mobile phone instead of laptop, when in the many previous consultations we used laptop to join.

What’s new

* Enhanced design to help you navigate and find what you need faster
* Easily find new doctors and book a schedule with them
* A dedicated Services area to help you easily order medicines online or submit a lab test with Hi-Precision
* A revamped Files area to better show you all the documents that you have received from your doctor
* An all new Messages area to keep track of your conversation with your doctor