Verizon Family

Verizon Consumer Group

About this app

Help keep your family safe and connected on the go with Verizon Family. With features such as Location Sharing, Parental Controls, Safe Walk with SOS, Crash Detection and Roadside Assistance, all in one app.

From a single app, you can:
- Use content filtering
- Monitor and limit Verizon call and text activity on smartphones
- Limit Verizon data usage on smartphones or connected tablets
- Monitor web and app activity
- Manage screen time
- Pause internet
- Use location sharing , pick-me-up and check-in features
- Get location alerts
- View driving activity

What’s New:
- NEW plan tiers: Verizon Family (FREE for Verizon customers) and Verizon Family Plus ($14.99/month).
- Safe Walk with SOS
- Location map accessible on app home screen.
- Roadside Assistance for Verizon Family Plus (towing, lockout service, fuel delivery, tire changes and jumpstarts)
- Invite members not on your Verizon phone plan to join your Verizon Family account.

Legal: Verizon postpaid mobile plans include Verizon Family location sharing features at no add’l cost or upgrade to Verizon Family Plus ($14.99/mo until canceled) for location sharing and alerts, parental controls for calls, texts and online activity, driving insights and roadside assistance. Roadside assistance through Signature Motor Club, 4 events/yr. Verizon Family app download req’d; iOS and Android devices only. Service does not monitor calls or texts sent over the internet and does not contact 911 for crash or SOS alerts. Push notifications must be enabled to see when new members join family acct. Some alerts sent via text message. Msg & data rates apply.

See full terms and conditions at: https://www.verizon.com/support/verizon-family-legal/

Ratings and reviews

I've had this app for a couple of years now. I'm learning more and more that it is not compatible at all with the iPhone. I have my son's phone locked down during school hours, it doesn't block him from texting, calling, accessing the internet, or playing games, none of it is blocked as it should be. The app is somewhat useful for its location, but this doesn't even work 50% of the time. There needs to be some major improvements to the app, it could be good but it's not there.

Has been great for me in the past but has issues with updates. Upon the most recent update/app icon change the app doesn't even work. It repeatedly crashes each time I try to open it. What am I even paying for here?

Map location is extremely inaccurate. Dropped my son off at school, checked the App just for a test, it says he 4 or 5 miles away from the school. Update: deleted the years ago and figured I'd give another try. No changes, the App still shows my family is miles away from thier actual location. Maybe partner with google maps for a fix.