This app used to work.... I don't know what happened, but when I try to search for and book a hotel (one I have stayed at multiple times) it says none found. I also can't view my rewards balance. Please update so I can use this app again! Otherwise, I must use other travel apps!
Best Western should be ashamed of putting out this garbage of an app. It's not showing my reservation details and there seems to be no way of modifying reservations till you get to the details page. Their new and 'improved' website is suffering from the same problem.
The app doesn't even show Best Western hotels when you type in a location! What good is a hotel app if you can't find a hotel?! Would've given zero stars if possible. Worse app ever!!
App crashed all the time. Cannot show details of my bookings and often says incorrect password when it isn't. Come on Best Western, your hotels are good, your app is not. IHG app works a treat.
Basically a really bad web browser that works slightly better than the best western mobile site. Could use a lot of improvement, maybe a material design instead of the 'continue' or 'submit' buttons being in different places and almost hidden.
Just upgraded to Android 7, and now the app won't allow me to select a room to make a reservation at any location. Aside from that, the only change outs suggest would be a place to store frequently used payment options.
To make our app better for you, we bring updates that include preventing the main menu from crashing even when the server is unavailable so the app always opens as well as ensuring each hotel shows the best available rates and removes any duplicate room listings. Every update of our Best Western To-Go app includes improvements for speed and reliability.
Choice Hotels Android App – access to 6,400+ hotel properties anytime, anywhere!
Every Best Western hotels in Asia and the Middle East in the palm of your hand
Experience Virtual Concierge. The Ultimate Hotel Concierge Mobile App Companion.
Best travel app for hotel & home reservation deals for your vacation trips!