M-KOPA

M-KOPA Holdings Limited

About this app

The M-KOPA app is designed to help existing customers.

Currently the app supports customers using M-KOPA to finance Samsung and Nokia phones on a Pay-As-You-Go model. From the app you can pay to unlock your devices, see your account balances, and quickly contact M-KOPA.

To login to the app, you will need to be an M-KOPA customer. If you would like information about how M-KOPA can help you get a phone please visit our website: www.m-kopa.com

**In Uganda, M-KOPA customers can get access to cash loans through the app**

Loan amounts: UGX 150,000 - Ugx 750,000
Repayment period: 160-365 days
Interest rate (monthly): 5.8-8.8%
Interest rate (annual/APR): 70%-106%

Example: Borrow Ugx 250,000 with a total interest amount of Ugx 102,000 to be repaid over 160 days. The principal amount to be repaid is Ugx 250,000, and the interest amount to be repaid is Ugx 102,000. The interest amount is fixed and won't increase even if the customer's payments are behind schedule or if the customer takes more than 160 days to pay. There are no fees or late penalties charged -- the interest amount is the only cost of the loan.

Ratings and reviews

Good but unreliable.i have paid promptly always, first for the phone, then the loans. Finished paying but could not get an offer for a loan. waited for 4 weeks to get a lower offer that only stood for 2 days. The day that inwas in need of the cash,i checked the app only to realise that am not qualifying. So frustrating. if someone pays all the loan and promptly, what disqualifies him?? you should review everything because in as much as you are good, you are unreliable

The app can be reliable at times, and can be annoying other times. I have been paying off my loans and applying fore more..but currently, the system declined the loan offer instead gave offers for smartphones. Technically, how do you offer phones while someone has another?

very very bad customer service or reps. I am very much eligible for loan but the app keeps declining my application, over 3 months now I kept messaging them but the customer service reps are too rude. and will log out in less than 30 seconds of typing trying to explain ur issues.

What’s new

Feature improvements and bug fixes.