Sandra O'Connor
There is no customer support. The help option is just text but no real solution if you need to troubleshoot it. -Can't delete logs -Can't dismiss ketone results (I am not even testing this, and it is annoying to have that using screen space. - Chose by mistake to share always with MSG, and now I don't have the option to share data with other apps :/
Jim Shank
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My oldmeter was better (OneTouch Verio), but it was hard to get test strips. Insurance paid for an AccuCheck meter/strips, but I couldn't link with my phone. The CareSens meter seems counterintuitive: after getting a blood sample, I must pull out the strip before bluetooth activates. But it works, so I'm OK with it. UPDATE: After an update, the app crashed, but it seems OK for now.
9 people found this review helpful
Bill Frisbee
I like it synchronizes with Samsung Health, that was my big requirement. It records some other data points too, which is nice BUT, and this is something of a problem, it doesn't seem to sync reliably and it seems if I put in too much information it loses the value for my glucose test, which is kind of the entire purpose here. I use a CareSens N Plus and come on. . . that is the last bit of data I want to lose. Sync between the device and phone also seems to be quirky and unreliable sometimes.
14 people found this review helpful