RideControl App

GIANT MANUFACTURING CO., LTD.

About this app

The Giant RideControl app opens up the world of connectivity for your Giant E-Bike. The app allows you to connect your phone with your E-Bike, giving you the ability to keep your E-Bike up to date, to customize your motor setting and use your E-Bike display for navigation.

E-Bike customization
The Giant RideControl app lets you customize the motor settings the get the most out of your rides. Match the motor settings to your riding style. You can choose for more power and aggressive performance for a quick blast. Or turn it down a notch to make it more efficient for your long and epic adventures.

Navigation
Use the RideControl app for turn-by-turn navigation specifically designed for the bike. If your E-Bike is equipped with a compatible RideControl EVO display you can synchronize turn by turn navigation to your display, so there is no need to keep your phone at hand.

Record your Rides
Record your rides in detail and share it with your friends. You can choose to synchronize all rides with Strava or manually upload to social media.

Ratings and reviews

If you're thinking about buying a giant because you like the idea of sync drive tuning - know that this app will not help you do that. This app is the *only* way that you can tune the sync drive on your bike. But this app only works between 0 and 3 months a year. In a good year. If a giant salesman has told you that sink drive allows you to change the motor settings on your bike whenever you want that salesman is practicing a bait and switch sales tactic. Giant *almost* has a killer product.

This is a terrible app. Locks you out everytime there is an update. I don't want to update just as I'm about to bike to work, I just want it to work until I have time to update. The controls are poorly labeled and don't seem to always respond consistently. It would be nice to have a dashboard with power mode selection, battery %, % est in modes, mph, distance and maybe the option to add or subtract other info. I know there are multiple screens but they seem poorly thought out.

The most recent update requires you to connect to giant's servers and login. If you happen to live in / take your bike out to an area with a weak internet connection this can quickly become a huge problem. To make matters worse, the login token expires way too quickly so you can't login before your trip / while you have internet. I fear that the app may no longer work for even basic functions if the servers are ever shut down. Update: servers went down this morning and the app is non-functional.

What's new

In this update we have added several features including compatibility with Enviolo Automatiq for specific bikes and compatibility with a soon to be released new bike. We have optimized the battery health algorithm to more accurately and reliably reflect the real status. Additionally, we fixed several minor issues.
We are committed to continuously improving this app, with regular quality enhancements and new features you can look forward to.