Damian Palmer
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This app seem useless. You can't fund the app. When I tried to find it, it says, a pop up message has been sent to the number. Meanwhile, there is nothing like that. I downloaded the latest app. So, I don't think it's an issue with update. Most especially, it's even difficult for to understand what the is requesting. For example, when it says, enter a number, one does not know what number it requesting
190 people found this review helpful
Airtel Africa
July 31, 2023
Dear Damian, please update your app to the latest version to fix the problem, for further assistance, please send a mail via customerservice@smartcashpsb.ng with your phone number for support. Best Regards
Nwobu Chinedu
I've not been able to log in since this app was released. Even after putting all my details which were confirmed. I always get this pop up saying they will get back to me. But nothing changes even after that. Tried uninstalling and reinstalling but same issue. Now it's saying I can't login due to many attempts, waited for days to retry, still, same issue. I'll keep this one star until this issue is fixed
617 people found this review helpful
Airtel Africa
September 16, 2024
Dear Nwobu,
Kindly send the screenshot of the error message you are getting and the number you intend onboarding with via customerservice@smartcashpsb.ng for further investigation.
Christabel Kyangterimam Williams-Ahmed
The app has been wonderful so far except for areas where I notice my transaction record is not accurate or complete. Some transfers I make are not recorded. In some cases transfers made to me do not reflect in the account and it shows even after showing successful on the sender's account. This issue should be rectified and it would be wonderful if a monthly record of money in and money out is shown
119 people found this review helpful