![](https://play-lh.googleusercontent.com/a-/ALV-UjXMkzNv_q0gT2X5FerDSPm5PrG9vGu6D1MvJpOBFRSokpUlEtTF=s32)
James Riley McHugh
There appears to be a bug with how the Chromecast app is mapping controller inputs. We're using a Switch Pro controller, which the Shadow PC app properly detects, but the controller mappings are completely wrong. For example, on startup, a tip is displayed that says pressing Start + Select will bring up the quick menu. Instead, pressing the triggers brings up the quick menu. The button mappings work correctly when connected directly to a PC running Shadow, but not via Bluetooth on Chromecast.
Hello,
We're sorry you had a bad experience with our Shadow product.
We take your feedback into account and will do our best to improve our services in the future.
We hope to see you again and wish you all the best.
Shadow team
![](https://play-lh.googleusercontent.com/a-/ALV-UjUmNHSPHwgI_aCWPGWEFnQrxL_3eJTHrodvcxbibKWdQ0FzHeAE=s32)
Nate Samuelson (Grotesque Audio)
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Stuttering issues regardless of connection type and computer (despite being connected to the closest server), and always disconnects even when actively in use. I've lost hours of work thanks to Shadow timing out even with the window in view and me interacting with it. Seriously debating cancelling and issuing a chargeback for the last three months of abysmal service.
![](https://play-lh.googleusercontent.com/a-/ALV-UjUPy-jT0NmvFoTi9KP25XB_5jnU4vOUu6HCMisWRXB0CREBs5Nm=s32)
Robert Pakko
Honestly, great experience. Thanks to shadow, I don't need to own a PC at all. I just connect headphones, keyboard, and mouse to my android phone, and I'm all set. It even works with Discord. I use the second screen app to connect my phone to my TV and it's just like I actually still have a PC in my home.
Hello,
Thank you for your positive feedback! We're glad to hear you're enjoying our Shadow product.
We greatly appreciate your support, rest assured that we strive to improve our products over time.
Please don't hesitate to contact our customer service if you have any questions!
Kindest,
Shadow team