CaptionMate: Call Captions

4.1
230 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Calls you can see! Transcribe both sides of your phone conversations with real-time call captions. CaptionMate empowers individuals with hearing loss to make calls by providing fast and reliable live call captions. Connect your calls directly to your Bluetooth-enabled hearing aids or other assistive hearing devices. Caption calls on smartphones, tablets, and desktop with cross-device support.

CaptionMate is certified by the FCC and FREE for individuals in the US who are deaf, hard of hearing, or have difficulty hearing phone calls due to hearing loss.

CAPTIONING FEATURES
• Caption calls with your current number – Setup call forwarding and outgoing caller ID to make and receive calls from your current number.
• Transcribe both sides of every call – Read the conversation in real time, with accurate live captions.
• Access past conversations – Review transcripts from previous calls anytime.
• Read your voicemails – Caption incoming voicemail messages
• 150+ languages supported – Caption calls in English, Spanish, Chinese and over 150 other languages.
• Cross-device support – Get clear captions for your smartphone, tablet, and desktop browser. Offering maximum flexibility for individuals who are deaf or hard of hearing.

ACCESSIBILITY FEATURES
• Stream call audio directly to your Bluetooth-enabled cochlear implants or hearing aids.
• Customize font sizes and colors for easier reading.
• Stay independent, productive, and connected on every call with clear captions.

CAPTION CALL PRIVACY YOU CAN TRUST
• Live captions are powered by AI technology designed to keep your conversations private and confidential.

Download today to experience clear, confident phone conversations with CaptionMate.

CaptionMate is intended for individuals with hearing loss and is funded through a federal program that ensures equal access to phone communication.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. There is a cost for each minute of captions generated, paid from a federally administered fund.

For more information, please visit our website at www.captionmate.com or email us at support@captionmate.com.
Updated on
Oct 7, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Contacts, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
220 reviews
Dylan Reed
May 31, 2023
Sure, some words might be inaccurate but at least the app has been consistent in transcribing calls to captions. Never stopped transcribing in the middle of a call. I don't want to forward my calls to the app because it doesn't have a spam reporting feature. It just blocks unwanted calls. This is important to me. Dev please add this feature.
23 people found this review helpful
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MEZMO Corporation
May 31, 2023
Thank you for the great feedback, we have passed this information along to the the development team.
CP Kaye
October 2, 2025
it's great...when it works. When it doesn't, which is most of the time, it freezes the transcript or it lags greatly behind or it locks up when trying to end the call. It often hangs up before I can answer an incoming call. And on a few occasions, there is no transcript available after a call.
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BaconBakinBaycon
November 17, 2024
I plan to go to the drive in theater with my child and I have moderate to severe hearing loss in my right ear. While I have a hearing aid, I still miss things from time to time. I was REALLY hoping to find an app that could help me since they don't have captioning boxes like a regular theater. However not only could I not enter my address (because the app said it wasn't right) but I also noticed after I UNINSTALLED it that they charge per minute. I wouldn't suggest this app.
6 people found this review helpful
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What’s new

Minor adjustments.