Consumer Credit Union

4.2
562 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Consumer Credit Union’s mobile app provides you with fast, easy, and secure access to your Consumer Credit Union accounts. Check your balance, transfer funds, view transactions, and pay your bills. You can locate and receive directions to the closest branch or ATM. You can even deposit checks.

Experience the convenience of CCU. Download the free Consumer Credit Union mobile app today!

Federally insured by NCUA.
Updated on
Jun 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
551 reviews
Kelly Brown
December 2, 2022
Transactions are not in date order if something is pending. Can be very confusing when you rely on your app to maintain your account. I was told it could be pending for up to 7 days and once the pending charge goes through, then my transactions will go in chronological order. I thought it was 2022, but I feel like it would be better to keep a paper ledger than to rely on this app.
3 people found this review helpful
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Teresa Walden
May 4, 2022
I am new to CCU and have no issues with the bank itself, but this app is very antiquated, it has no features and doesn't work half the time. I have had to uninstall and reinstall many times to get it to work. The app says it offers zelle but I have not been able to locate it on the app . The app looks like a 2nd graded designed it and has NOTHING to offer but review of your balances and deposit by phone. This is very disappointing and makes me not want to close my account with my current credit union. I am a bit disappointed in the banking website as well. I sure hope that this gets upgraded and redesigned to meet the needs of the account holder.
13 people found this review helpful
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Sarah Moody
November 30, 2023
Edit: issues have been fixed and everything works well most of the time. Every now and then I'll get an error message but it's usually fixed and running again before long. This app used to work reliably. Now, however, it will not even open properly before closing abruptly. I'm not sure what has changed, but it's unusable at present.
13 people found this review helpful
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What's new

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Please be sure to turn on automatic updates to make sure that your app is always up to date.

App support

Phone number
+14236396131
About the developer
Consumer Credit Union
mobile@consumercreditunion.com
3634 E Andrew Johnson Hwy Greeneville, TN 37745 United States
+1 423-552-5769

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