![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
I have tried to login, but continually get the message "Invalid login. Your access code was incorrect or may have been created recently. If the code was just created, please try again in a few minutes." This is insane. Do you expect people to download the app, request the access code because they want to login a day or two later? The access code should work right away.
7 people found this review helpful
CoreHealth Technologies Inc
January 16, 2020
Dear Howard, Please reach out to your wellness administrator or can can contact our support team (support@corehealth.global) and we will be able to help.
![](https://play-lh.googleusercontent.com/a-/ALV-UjUPAhCp5880FTV8p8hnuTCvSlXTKTTp3ra_u9NdOxk7jV6yHJEYmg=s32)
Sarah J. “Sarahbel” Belcher
It appears to be basically the same as the online portal. For those having trouble finding your access code, I discovered you can click your profile picture on the online portal and then click "mobile access" to either find your access code or click "new" to receive one. I was able to enter the one I was given and use it right away.
3 people found this review helpful
CoreHealth Technologies Inc
March 1, 2021
Hi Sarah, Thank you for the review and I'm sure that your info will be helpful for others. If anyone is having issues connecting please reach out to your wellness administrator or contact our support team at support@corehealth.global. We will be happy to help get you started.
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
I would really like this to work, but it won't. first time I tried it would not download. I went in to try again today and the app downloaded but when I tried to log in with the access code from my employer website it says the code is already in use. So, at this point it is useless.
4 people found this review helpful
CoreHealth Technologies Inc
March 27, 2019
Hi Meri. We are sorry that you are having issues connecting. Please reach out to our support team (support@corehealth.global) and we will be able to help.