
Hans Jaeger
Ring light reset every few minutes and had to be reconnected to wifi. I mean wouldn't even keep it's most recent settings. Had to factory reset to get it reconnected. Uninstalled and reinstalled the app multiple times. Cleared cache, force stopped, even tried on a Hotspot to see if it was something funky with my network. Same thing. Don't know if the issue was the light or the app. Either way, won't touch either again.
2 people found this review helpful

randy gagnon
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Bad at pairing new devices. when I reset the key light air or light strip then try to connect it to WiFi, it never finds my network but the PC app pairs them fine. Obviously the key light air can connect to my WiFi, but the android app won't find my ssid. I can't refresh the list of networks at all, so if it doesn't see it during the initial pairing process, it'll never show up.

Joseph Kim
It's mind boggling how bad this app is & the overall setup experience for installing Elgato light strip. First, everything in the app takes like a minute to load, e.g. constantly waiting for the spinning wheel. To add insult to injury, the setup involves connecting the light strip to a Wi-Fi network. However, if your Wi-Fi network SSID name is too short (e.g. mine is 3 letters long), it won't let you enter the password, making setup impossible. I had to change my Wi-Fi SSID just for this... 🤦
1 person found this review helpful