DTB 24/7

Diamond Trust Bank

About this app

DTB 24/7 is the revamped mobile banking app from Diamond Trust Bank Kenya Limited (DTB). The app provides an enhanced user experience that enables DTB account holders bank on the go wherever they are securely.

So, what can you do with this revamped app?

1. View details of your bank accounts.
2. Securely authorize transaction via a 6 digit pin or biometrically using fingerprints.
3. Utility bill presentment 5 days before bills are due for payment.
4. Access and select beneficiaries of mobile money transfer as well as airtime purchase from your phonebook.
5. Personalize your app by uploading custom profile picture.
6. Scan and pay at participating merchant outlets courtesy of Masterpass QR.
7. Funds transfer to other banks via RTGS or PesaLink.
8. Locate all branch and ATM’s close to your current location.
9. Initiate chequebook requests as well as stop cheque requests.

Disclosures:

1. Fingerprint authorization for transactions is available for applicable devices only
2. Customers need to have registered for DTB mobile banking service in-order to access services on DTB 24/7. Mobile banking registrations can be done at any branch.

Diamond Trust Bank Kenya Limited is regulated by the Central Bank of Kenya.

Ratings and reviews

I've used this app for many years with no issues until the August update. Now I can't transact or even check the balance without getting an error.. just revert to your previous version as you sort your update. Even a rating of 1 is too generous for this sloppy upgrade

I have been having the best experience for more than 5 years but the last week I have had to uninstall and re-install the app three times, I cannot access funds through the app, I am now forced to use USSD. Something is terribly wrong after the recent update. Kindly resolve.

It was seamlessly working until the new update where I have to delete and reinstall the app because of an update. Now I'm trying to log in and am locked out of my own account. Visiting the nearest branch isn't possible being not in the country.

What's new

New Government regulation RTGS Purpose Of Payment
Pesalink Option for RTGS amounts less than 1M
Bug Fixes