ENGIE Energie: Électricité Gaz

ENGIE particuliers

About this app

ENGIE INDIVIDUALS: THE APP FOR MANAGING YOUR DAILY ENERGY

Monitor, manage, and optimize your energy consumption (electricity and gas) from your ENGIE mobile app. Whatever your home type, enjoy a comprehensive, simple, and customized service designed for your comfort and budget, while maintaining control over your environmental impact.
With the ENGIE INDIVIDUALS app, you can access detailed energy consumption tracking, your documents, your contract, and all the tools you need for your daily life, anytime, from your smartphone.

COMPLETE ENERGY MANAGEMENT
Whether you're an electricity, gas, or Duo customer, the ENGIE Personal mobile app gives you access to all your services:
● My consumption: Detailed monitoring of your energy consumption (electricity and gas) month by month
● Comparison of your consumption with similar households
● Monthly payments adjustable based on your actual consumption
● Management of your contract: options can be activated, direct debit, digital invoice, payment from the app
● Easy downloading of your documents: proof of address, payment schedules, invoices, quotes
● Quick access to your simulations and consumption history
● Smart notifications about your energy activity
● More accurate monitoring with the Linky meter

ENGIE: SUPPLIER OF GREEN ELECTRICITY AND NATURAL GAS
The leading natural gas supplier in France, ENGIE supports the energy transition of its customers with greener solutions, including green electricity, self-consumption, renewable energies, electric mobility, natural gas, and energy-efficient equipment.
MY PROGRAM FOR ACTION

With My Program for Action, you are rewarded for your actions: take on eco-friendly challenges, listen to a podcast or read an article on the ecological transition, and participate in quizzes and contests.
The more you act, the more you are rewarded!

MY CONSUMPTION
Act for yourself and the planet by controlling your daily energy spending with the free My Consuming service!
Track your consumption in real time, compare it to that of similar households, identify the most energy-intensive periods, and adopt eco-friendly actions to consume more efficiently every day.
Between the vagaries of the weather and our changing habits, it's not always easy to assess whether our consumption has changed. My Consumption helps you gain clarity: this service allows you to track, analyze, and understand your consumption to better manage it.

MY ELECTRIC CONTROL
Transform your electric radiators into smart heating with the My Electric Control service. Activate Eco mode, schedule your absences, and adjust the temperature according to your personal calendar.
The application adapts to your type of home, your lifestyle, and your schedule.
Offer compatible with any home heated by electricity and equipped with a Linky smart meter.

CONSUMER CALCULATOR
With the Consumption Calculator tool, you can estimate the consumption of your electrical equipment (heating, appliances, TV, etc.) based on the kWh price of your contract. Get estimates by day, week, month, or year to optimize your consumption.

ENGIE SUPPORTS YOU IN ALL YOUR DAILY PROJECTS
• Simplified moving: meter opening, checklist, simulation, change of address
• Renovations or renovations: advice on the most efficient equipment (water heater, insulation, heating, water softener, etc.)
• Electric car: installation of a Wallbox charging station at home
The little extra: activate the Dépan'Express repair services directly from the app to be covered in the event of an unforeseen event (breakdown, leak, emergency)

CUSTOMER SERVICE ALWAYS HERE TO HELP
Need help? Contact us via chat directly in the ENGIE app. Or contact us by email, phone, or form directly from the app.
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Ratings and reviews

Excellent app for daily monitoring or tracking of Gas and Electricity consumption.

A lot of effort clearly gone into this latest redesign... It's a waste of effort for me as despite having Linky meters on several contracts, only one shows up to date consumption info and my requests to fix the other contracts are never dealt with. Data is User Experience too, invest money there!!

Absolute waste of time. Lost 20 minutes trying to set up an account. Doesn't let me get past 'account setup', telling me, "Une erreur est survenue" without saying what the 'erreur' is. Typical Engie lack of communication.