
Federico Cossu
Terrible app. I have just been asked to download it. The app sends me to my email box, so I can log in. Once logged in, my account shows on my email box/browser page, whilst if I try to log in again with the app, it keeps me in a loop by sending me to my email box again. Moreover, if I send a message to the help centre, explaining the problem, the AI tells me to ask my admin, ending the conversation and closing the chat. Obviously my admin is not a planday it expert
Planday A/S
October 29, 2025
Hi Federico, I'm truly sorry for the frustrating login loop and the unhelpful AI support—that's a terrible experience. Please email us directly at support@planday.com with “App Review” in the subject. We will personally investigate this urgent login issue to help you get started. Kind regards, Elise from Planday Support Team

Dave Ashley
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Latest update of the app has removed the ability to see a clear overview of the weeks schedule. no more calender, just a list of your own shifts. I need to see the week and who is working next etc. Why have you done this? how am I supposed to do a shift swap if I have no idea what my colleagues are working. so many scenarios now broken because of this update.
Planday A/S
February 9, 2026
Hi Dave,
Thank you for your review. We’re sorry to hear about your experience. This view is based on portal permissions, not the app update. To help us look into your case, please contact us at support@planday.com with “App Review” in the subject line. We’re here to assist you. Kind regards, Christopher From Planday Support

Erwin
Many fixes needed. 1) Consistent difficulty punching in, despite using workplace wifi and location on. Requires app restartart a few times and luck to work. 2) App often stuck on start on my S25. Needs to restart avg 3-4 times until I can access the app nowadays. 3) Inconsistent text sizing in schedule section. I have custom smaller than usual text size set system-wide, this is the only app that has issues. Sometimes text formatting of names+times are tiny while other times it's larger. Pls fix.
Planday A/S
October 22, 2025
Hi Erwin,
We sincerely apologize for the troubles you've had with the app. This is not a common experience for our users, so we'd be happy to take a look into this for you. Please contact us at support@planday.com with "App review" in the subject line - then I'll make sure to pick this up.
Kind regards, Emil from Plandays Support Team