Epic Authenticator

Epic Systems Corporation

About this app

The Epic Authenticator app provides two-factor authentication for your Epic electronic health record system. Two-factor authentication makes your Epic credentials more secure by requiring another step to verify that it's you when you log in.

Periodically when logging into Epic you'll receive a notification on your phone. Tap the notification to indicate that it's you and finish logging in. In case you miss the notification, you can also log in by typing in a temporary passcode displayed in the Epic Authenticator app.

Your organization must set up Epic two-factor authentication before you can use the app, and you'll need to enroll your Epic Authenticator device in Epic. To get started, refer to the directions provided by your organization, or contact your organization's help desk.

Ratings and reviews

I don't know if the problem is the app or my institutions implementation, but the connectivity between haiku and this app are intermittent at best. Other authentication apps pop up right away, with this I often wait 3-5 minutes. Rather than wait, I often copy and paste the code instead.

Does not work. It used to work off and on, but now I have to use the "One-Time Code" sent to my email option every time. I even uninstalled the app, installed it again, then did the whole setup process again, and even right after scanning the code with the app, the userweb still failed to accept the codes given by the app.

Every code provided to me for step 3 of setting up the authenticator app failed to work. The setup page kept saying the code had already expired even though I kept using new 6 digit codes after they refreshed. I set up email authentication instead and I'm uninstalling this app.

What's new

Fixes and improvements