MyChart

Epic Systems Corporation

About this app

MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can:

• Communicate with your care team.
• Review test results, medications, immunization history, and other health information.
• Connect your account to Google Fit to pull health-related data from your personal devices right into MyChart.
• View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you.
• Schedule and manage appointments, including in-person visits and video visits.
• Get price estimates for the cost of care.
• View and pay your medical bills.
• Securely share your medical record from anywhere with anyone who has Internet access.
• Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations.
• Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app.

Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization.

To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on fingerprint authentication or set up a four-digit passcode to quickly log in without needing to use your MyChart username and password each time.

For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.com.

Have feedback about the app? Email us at [e-mail].

Ratings and reviews

Very convenient in so many ways. One can send communication to their doctor(s) with questions about tests, symptoms, updates, and so much more. Test results are available quickly, appointments can be made, and messages are usually answered very quickly. I believe doctors appreciate the convenience also. But be sure to avoid socializing. Save it for the important stuff!

I love the features of this app, especially wrt viewing history of lab results. My biggest complaint is that it does not work while I am connected to the WiFi in my doctors' offices. I expect that this is an issue with the WiFi config, as things work when I disable WiFi and switch to cellular data. Access via Wi-Fi works fine for me at other locations. Further issue: I see no way to connect to the support team for the app to report the issue.

I LOVE MyChart. It is so great being able to print a med list, access my test results and images. ask questions, refill meds, and check on appointments... Plus they can contact me with emails and texts, send me paperwork to fill out, and so much more. I've switched all of my doctors to Erlanger, and all of my health information is in MyChart. My doctors can even access information about my other visits (I think). Plus all the other stuff it can do. Great tool. Easy to use.

What’s new

A new homepage card allows you to opt in to sharing your health data through Care Everywhere. COVID-19 information no longer appears before logging in to your organization. You can now share PDFs from other apps to MyChart. These changes might become available to you after your healthcare organization starts using the latest version of Epic.