Fidelity Mobile Banking

Name: Fidelity Mobile Banking
Availability: InStock
Rating: 3.6700000762939453 (8519 reviews)
Author: Fidelity Bank Ghana Limited

Fidelity Bank Ghana Limited

3.7

8.52K reviews

1M+

Downloads

Everyone

About this app

Manage your money with our convenient, safe and easy to use mobile app from Fidelity Bank Ghana Ltd. The app allows you easy access to all your accounts at Fidelity Bank Ghana while enabling you to make secure transactions and payments. The self-registration feature allows you to get access without visiting our branches.

Updated on

Jun 21, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

App activity and App info and performance

Data is encrypted in transit

Ratings and reviews

3.7

8.3K reviews

Mirabel eves

September 20, 2024

Poor customer service I have been trying to reach out to the bank for almost a year now to have access to my account and make a deposit till now no response from the calls I make and messages I send....my password on the app has been blocked so I can't have access to my account to make a deposit I'm in a rural area far from town. How do I get assistance to gain access to your Internet banking system.

1 person found this review helpful

Fidelity Bank Ghana Limited

September 20, 2024

Hello Mirabel, thank you for bringing this to our attention. Please share your details via wecare@myfidelitybank.net to enable us resolve this right away. We sincerely apologize for the inconvenience caused.

Francisco Ekow Mensah

July 4, 2024

The app is okay, but I can't seem to find a way to manage my mastercard... like transfer money to it or view my balance. The only options available are to limit, block and unblock card

41 people found this review helpful

Fidelity Bank Ghana Limited

April 19, 2023

Hello Francisco, thank you for getting in touch. To access funds on your Mastercard, please dial *776*69# on the registered local phone number on the card. It allows you to view your balance and transfer funds.

Emile Bosiako Ofori

December 29, 2022

I changed phones and installed the app. When I enter details it tells me "device mismatch", adding up to the unpleasant experiences while I was using it previously. Please don't ask me to send an email because your response time and support services is very bad. I just want you to know this. You are trying but you can do better comparing you to other local banks. Please don't let the "local" affect your services..

289 people found this review helpful