
Kevin Ngabo
Quite frustrating, the app has been working well until recently, when I am logged out, and each time I try, I am told that I don't have a secure connection. I've tried hotspotting, wifi, and data, and nothing works. I have cleared cache and re-download the app. To top it off, I can't seem to reach any MTN support center, whether on call online.
657 people found this review helpful

Ndemena Malisawa
Please improve your App. It only has a few options on the first page (home page). Add more buttons on the first page to make it less confusing. Also add some more Retailers or is it Merchants to pay bills to (more options to pick from, eg I can't Bread of Life Church Int'l). And please it's annoying to have to keep logging in with the OTP password, every few seconds of leaving the App. Most annoying thing. It logs you out everytime you hit back button, no option for "exit" or "cancel".
5,609 people found this review helpful

Chilufya Mwamba
I feel the App needs more work. The user interface needs refinement, making it more user friendly, and easier to navigate. Also the login process needs changing, cause constantly having to get the code from the SMS, sometimes it brings an error even though I've entered the correct OTP code. Please try to take some ideas from the Airtel app, or Zazu, those are more robust and logging in is extremely easy. Even using biometrics like the fingerprint as a means to login would be very helpful
2,478 people found this review helpful