![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
Non-existent customer service ! Downloaded free game, tried to purchase hints, but none of the purchase buttons work. Clicking on any of them makes a "click" sound, but nothing happens. Multiple emails to their Customer Support went unanswered. Decided to buy full version for $6.99 - which is cheaper in the end. Had a problem there too! Completed a puzzle, but it would not let me proceed, no matter what I did. And again - NO response to emails! I really liked the game, too. What a waste of time!
24 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocIkuyD3vyR_9sRML1RH8jVCbtATyHTZ6KJXsDZSNCtSogNIjQ=s32-mo)
Clare Hollins
Game was fine until almost the very end...the hint button stopped working and the screen would just turn black everytime I tried to use it. Also nothing on any of the screens/scenes on the map were interactive anymore. Basically can't finish the game and wasted $11. Have taken screen shots and will be requesting a refund. Disappointing as most of this company's games are really good.
4 people found this review helpful
FIVE-BN GAMES
January 25, 2022
Hi, sorry to hear about it, let us know more about your problem at support@five-bn.com and attach some screenshots as well, please.
Waiting for your request, have a nice day!
![](https://play-lh.googleusercontent.com/a/ACg8ocIc0AdAbQjlihvsQD81qo_TvgRkNBo3Riod_Vq4vuW24BYXag=s32-mo)
inver mink
Beautiful graphics, an interesting storyline and hard, but not undoable puzzles. Have played it through twice now, it's definitely worth the money!
1 person found this review helpful