
Preston Miller
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I open the app and immediately get an error "Sorry. An error occurred and we've not been able to process your request. Please try again later and contact our customer support if the problem persists. " I was hoping this was an upgrade from the archaic systems and websites the City of Austin has tried to implement over the past year. Use the website, not the app. The newer website is a huge improvement to the qr code driven monstrosity they had at the beginning of the summer.
12 people found this review helpful

Sara Saylor
I downloaded this app after purchasing a season pass to barton springs for $190.00. I have used the app several times, but it is now displaying an error message when I try to open it. The message instructs me to "contact Customer Support," but no contact info is provided. Pool staff also could not provide contact info.
8 people found this review helpful

monique munro
Was not able to use app. I attempt to add 2 separate credit cards and a debit card to the app to purchase a ticket. The app would not allow me to add any of them. Waited in line for 20 min instead.