FreshDirect: Grocery Delivery

Contains ads
4.6
4.05K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Get food that delivers you: Grocery shop from anywhere for delivery to your home or business. FreshDirect offers the best in-season foods, local finds, easy meals, and all your favorite brands. Available to both residential and business customers in the greater New York City metropolitan area, with seasonal service to eastern Long Island and the Jersey Shore.

Perks of using the FreshDirect app:
• Easily place or modify your grocery order from your mobile device.
• Find just what you’re looking for (or discover something new) with browsable categories, curated lists, and an improved search.
• Pick a timeslot and schedule your delivery window. 2-hour express and same-day delivery options available in select areas.
• Shop your previous purchases, create lists, and easily reorder your faves.
• Have a question? Quickly get in touch with our customer service team.

About FreshDirect
Founded and based in New York City since 2002, FreshDirect is a leading online grocer that’s committed to delivering the highest quality, freshest food. By working directly with growers, producers, and local food innovators, we create food experiences and drive simple, healthy solutions to make every day better for our customers. Checking grocery shopping off your list should be easy, and we’ve thought of everything to get it done around your busy schedule. For more information, visit www.freshdirect.com. 
Updated on
Nov 13, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
3.88K reviews
Dinah Luck
May 24, 2025
App has been buggy lately after years with no issues. A few times in the past month or so I've gotten to the last screen and the "place order" button just isn't there. I put in the tip and . . . that's it. Nothing happens, nothing loads, I'm stuck. I finally give up and go to the website to finish my order. I love FD but the app has been a pain lately.
Did you find this helpful?
FreshDirect.com
May 24, 2025
I am so sorry that the "place order" button is not appearing in app when you try to check out. Could you please send screenshots of the issue to us at service@freshdirect.com? We will escalate it to our developers to review. ~HP
Emily Cintron
July 19, 2025
I love FreshDirect and have been ordering using this app every week for years. But since a recent update something is wrong. It says I'm logged in but at the same time doesn't have any order history or my address, and goes nuts sending me 6-digit codes over and over. (Like 12 codes in 2 minutes.) And then it doesn't even work to try to log in. I tried uninstalling and reinstalling, no improvement. Decided to just to just delete it and use web browser instead.
1 person found this review helpful
Did you find this helpful?
FreshDirect.com
July 20, 2025
I am so sorry that the app is causing so many issues with log in, especially sending the confirmation code repeatedly. While you stated you have already deleted the app, if you wanted to reach out with screenshots of these issues, we would like to investigate what is causing these problems. You can send screenshots to service@freshdirect.com ~HP
Paul
October 8, 2022
The app froze on me. Lost over 20 items in my cart. Had to start over. I started over and the app froze again. App is glitchy and unreliable. You need to hire new app developers. It's probably for the better since their prices are through the roof expensive and likely won't be ordering again.. No wonder they're giving away 50 buck off promotions. They're 30 to 50 percent more expensive than even Whole Foods. That's pretty bad.
5 people found this review helpful
Did you find this helpful?
FreshDirect.com
October 8, 2022
Sorry to hear that! Could you write to us at customerchampions@freshdirect.com with more information on your issue? Please include screenshots if you have them. We'd love to help you troubleshoot. ~HP

What’s new

We've made bug fixes and performance improvements so you can breeze through grocery shopping.