![](https://play-lh.googleusercontent.com/a-/ALV-UjVstMcFJOgQYFRrzY5SxdYO2kPEcOY7YROxqxZ6-SGE7qFa8Nw=s32)
Romiel Sosa
This app needs a lot of work.. The door unlock feature doesn't work at all, it also freezes on that screen and you have to close the app and reload it to do anything else on it. Also did an afterburn and it wants to record -1700 cal? It's reducing my total amount now. No option to edit or anything. I don't see anything about technical support to even email them on any topics. If you're looking for devs let me know lol
11 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocLQ0mh07o3Jl2qjP2QLAQq2mlxNziOQAYcwAVBDTuuqqJif=s32-mo)
Samantha Franklin
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I'm wasting my money paying for the nation wide subscription with Hotworx. The app is always glitching, I can't find locations in the areas I'm in, can't submit a help form because "something went wrong", and the help option in the app is unavailable "something went wrong". Absolute waste of money each month because I can't utilize the gym.
8 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjW83HgE6RDbFD5lLRrXQGOQr3H8khBmlgZ53HlOH34toW3D42Xp=s32)
Luna V
After the update the app no longer works like before. If I book a session it disappears from the dashboard and calories aren't recorded. Then I can't book another session in the same time because it says I've got one booked for that particular time. So I can't even erase or rebook because it doesn't show up on the dashboard. It's frustrating because I like to see my progress and the other features on the app to motivate me with workouts and I can't, it also signs out during the afterburn
19 people found this review helpful