Chelsey Matos
Charged me 30 on the 3rd got an email saying I will be billed monthly starting on the 5th then I get an email on the 7th stating the same thing w another charge to my bank. Representative stated one thing emails states another. Honestly wouldn't use and if you do watch your bank account.
1 person found this review helpful
We apologize for your experience. Please contact our Customer Care Center at 877-875-4347, or provide us with additional contact information so we can assist.
Alexis Sawtelle
If you're looking for a detailed explanation of your credit score, and sufficient help in managing and repairing it, I recommend this app. They offer personalized plans based on your individual goals. And they can help with identity protection as well, if that's something you need also.
62 people found this review helpful
Thank you for taking the time to review our app, Alexis! We value your feedback.
Akshay Dhingra
I will not ask anyone to use this app. Or them for any security services. I was referred from 3rd party to use this app to check out my fico score for 1$ and after having my account info they charge me 35 dollars for automatically enrollment for the month. I dint even use them for a week and they charge me for a whole month. App doesn't have any buttons to stop enrollment you have to call them .
64 people found this review helpful
IdentityIQ
August 17, 2023
We apologize for your experience. We do offer trials for some plans, which must be canceled within the agreed-upon time. After the trial, the full-price membership is charged to ensure a smooth transition from the trial period. We appreciate your feedback regarding your experience with our app.