
Luke
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The app is useless for homeowners beyond a non-detailed energy usage bar graph that gives no numbers. All of the more insightful data like real time speed of the condenser or energy usage is not there. System data screens are not accessible to homeowners? It asked for a verification code when adding the heat pump, but there was no indication or instructions for where to get the verification code. It required a service visit to obtain, but in the end was a worthless app. Others agree. See ratings
5 people found this review helpful
Bosch Home Comfort Group
October 28, 2024
Hello Luke, We apologize for the confusion regarding the verification code. This code is typically provided by your contractor during installation, so we recommend reaching out to them for assistance. If you have any other questions, feel free to contact our support team directly at ac.techsupport@us.bosch.com.We appreciate your understanding!

Joshua Pace
As much money as I spent on my heat pump system, I expected the app controlling it to at least be usable. Considering how large and successful Bosch is internationally, this app is abysmal. It crashes constantly and is not user-friendly. The experience with both the app and thermostat honestly gives me pause in recommending a Bosch heat pump system, even though the unit itself works very well. There’s no excuse for such a poor-functioning app.
2 people found this review helpful

Frank Denisac
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This app is a big step BACKWARDS. The app does not have a dark mode,making it look like a cheap app. Schedules are much harder to set. The screen showing the temperature only shows the current temp. & current set point. It does not show the next change temp. & time. You would need to go to schedule & edit to get that info. Once you update to this app, you can not return to the older version app!! The older version "Bosch Connected Control" app is a much, much better & improved app & it worked!
13 people found this review helpful
Bosch Home Comfort Group
May 29, 2024
Hello Frank, We sincerely apologize for the inconvenience caused by the scheduling difficulties, and the limited temperature display in the new app. We appreciate you bringing these to our attention. We are working on optimizing the schedule functionality to make it easier to set and view temperature change. Keep an eye out for updates!