
S 1
Useless. Cannot search or book flights in app any more. Now the app just redirects to the full website (with a tiny font), and demands a log in despite me already being signed into the app that I was redirected from, which is very inconvenient and completely impractical on a phone. Not user friendly for booking flights. This app is NOT an app. It redirects straight to a full WEBSITE. Zero stars.

Henry Nourse
Basically trash. This app is very bad. Half of the functionality in the app is just opening a webpage in your browser. For example, if you check in and do not save the boarding pass (either download or add to digital wallet), that functionality disappears and you have to manually go to their webpage to retrieve it. The app does not show your boarding pass, unlike other airline apps. The app also has a lot of full screen self-promotion, and regularly asks if you are enjoying the app.
13 people found this review helpful

M Hutchings
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Entered credit card, accepted the terms, then nothing. Did it twice. Nothing. Then used my PC and did the booking for a 3rd time. DO NOT CHARGE ME THREE TIMES FOR THIS BOOKING. I called, was on hold for 30 minutes, spoke for 10 minutes, then Jetstar hung up on me because they couldn't confirm that I won't be charged 3 times. So I'll use Virgin next time.
1 person found this review helpful