
Josafat Vargas
App is very poorly made. Finished adding a card and want to go to the previous menu? The back button (android, not the arrow in the app) takes you back to the edit page instead of the menu. Actually you can see everything you did in the app with the back button. I can't delete my payment info and it takes 24 hours to delete the account. At this point I'm waiting for my card info to be stolen. If you have to use this app link your compass. At least there is no edit menu that would show your info
1 person found this review helpful
Alpha Investments Groups SA
December 13, 2023
Estimado usuario, tenemos una linea gratuita 800 800 7275, a la cual puede comunicarse y con mucho gusto atendemos todas sus dudas y sugerencias

Sam Arthur
I was trying to extend my parking at San Jose and I got an error in internet connection every time I hit the extend button. Never got a confirmation of an extension. So I had to go to a machine and get a parking ticket. However I got got charged 4 times. When I tried to contact the support, no response. Not sure if I will be using this app again. Cannot trust this app.
5 people found this review helpful
Alpha Investments Groups SA
January 4, 2022
Buenas estimado Sam, lamentamos mucho lo sucedido pero el error que describe fue a causa de nuestro procesador de pagos el Banco Nacional quien presento algunos problemas, todos estos cargos que indica fueron inmediatamente contra cargados y los fondos regresaran a su cuenta, de igual forma si tiene alguna duda puede llamar al 800 800 7275.

Michelle Diaz
Time reminders sent 2 days later - I've been using the app more frequently this month, and got a ticket the first time because the time expired. I received push notifications 2+ days later, and it's been the same each time after.
1 person found this review helpful
Alpha Investments Groups SA
December 24, 2022
Estimado usuario, lamentamos su inconveniente, las notificaciones de vencimientos deben llegarle minutos antes del vencimiento del estacionamiento, de igual forma puede comunicarse a la linea gratuita 800 800 72 75 y le ayudamos a solucionar con gusto