Palace Resorts

Palace Resorts SA de CV

About this app

With ten resorts overlooking the crystal clear waters of the Caribbean Sea, Palace Resorts sets the standard in the five-star category and the all-inclusive luxury accommodations in Mexico and Jamaica.

The enhanced Palace Resorts mobile application will lead you into an elevated experience of comfort & service. All the information you need for an unforgettable vacation will be available at your fingertips. You will be able to request room service with the touch of a button. Schedule all your activities, book your spa services or reserve a table at world-class restaurants.

Download now and enjoy a new Palace Resorts experience.

Features:

* See schedule of daily activities and nightly shows at your hotel.

* Organize all your activities with your very own agenda.

* Pre Check-in.

* Request room service.

* Reserve your spa services or a table at the restaurants.

* View property maps.

Ratings and reviews

Let's you get most room services without having to call. Map is invaluable for such a large resort but the live map is kinda wonky. Collection of menus is helpful, but it doesn't have snacks for some bars. I had it randomly unable to validate my reservation for a whole day, making the app unusable for room service during that time. Cancelling/removing room service food orders is confusing.

I love this app about the events of the week and day by time. A big problem is to reserve a table a the restaurant's. You must go to the desk each time to check for reservations. This is not good I miss a lot time to try reservations by phone, they never call back to my request. So if you planning to make a reservation table. My recommendation is do not do it. Just go to the others. Last year I try to go to Agra, Trattoria and MomoTepanyaki, this year only one at last min. At Momo tepanya.

Good info once it's found, but... Not user-friendly at all. No Search setting to find a specific restaurant, event, etc. No option for 12-hour clock. Some of us are unfamiliar with military time. I've missed appts due to incorrect 24 to 12 hr conversion. Cumbersome pathways. Email vouchers should have guest name/time & date FIRST for appts, rezzies, etc so they are easily found in email and then clicked on for details. There's more, but overall: VERY frustrating. PLEASE FIX IT 😊.

What’s new

Bug fixes and performance improvements