Cleo for Families

Cleo Labs, Inc

About this app

Cleo is a free family benefit, offered through your employer or health plan, designed to help parents and caregivers feel more confident and less stressed.

From the excitement of planning a family and pregnancy to the joys of raising infants, toddlers, and teens, and even the complexities of caring for aging or adult loved ones, Cleo is here to empower you. Through 1:1 guidance, compassionate expert support, and 24/7 resources in an easy-to-use app, Cleo helps you find peace of mind and feel confident in every step you take, making caring for yourself and your loved ones easier and more joyful.

Not sure if your employer or health plan offers this benefit? Don't miss out on feeling more supported — reach out to us at [e-mail].

With Cleo, you get:
• A CONCIERGE TEAM FOR YOUR TO-DO LIST: Cleo’s team can take on the research for everything from finding trusted child care and healthcare providers to researching home services like contractors or movers — all at no cost to you, so you can focus on what matters.

• A DEDICATED HUMAN GUIDE: Upon signing up, you'll be connected with a Cleo Guide: a real human who is there to learn about your needs, challenges, and goals. You can message your Guide anytime for quick questions or schedule a live session for in-depth conversations. Your Guide will then connect you to the most helpful and relevant Cleo specialists, resources, classes, and more.

• VIRTUAL CLASSES AND PEER SUPPORT GROUPS: Take advantage of unlimited peer support groups and educational classes led by Cleo’s network of specialists, including doulas and lactation consultants to career coaches, child development experts, health coaches, elder care specialists, and more.

• PERSONALIZED RESOURCES ON DEMAND: Get expert-backed answers right when you need them. Explore Cleo’s extensive library of articles, support plans, and videos designed to help you feel confident and prepared for any question or milestone.

• AND MUCH MORE!

Cleo Guides support families in more than 15 languages, allowing you to receive guidance in your native language, so you always feel heard. Cleo’s inclusive care model embraces families from all backgrounds and all paths to and through parenthood. Upon enrollment, invite a partner or family support person to access all features of the Cleo app, so everyone feels connected and supported.

Ready to feel the difference Cleo can make in your family's life? Download the app today and start your journey to a more supported, less-stressed you!

To learn more or get started today, visit hicleo.com/for-families.

“Every service or support I've received at Cleo has been amazing. It's been empowering and personalized and always includes steps I can take right away.”
- Cleo member testimonial

Ratings and reviews

Would not recommend. App is not intuitive. Invites for sessions are not sent. Help used to be available in a timely matter (couple of days) for issues. I have been waiting two weeks for support and just going to pay with my own money to get support instead. Very unfortunate experience.

Webinar videos not working well (google pixel 6 - android 13 - july update). Not sure if it is Android or the Pixel but there are no controls on the video to go fullscreen or cast to another device, just the seek bar, volume and play/pause. So you have to watch them in a tiny window and it is almost impossible to read the slides presented. I installed the app on an iphone 11 (IOS 16.6) and it works fine, there are controls to go fullscreen and cast.

Platform is great but the app keeps crashing Every time I try to message my guide if it's more than like 2 line, the app just freezes. A lot of time I open it and it closes right away. As of now, I can't even open the app anymore, hopefully it gets fixed because I needed to use it

What’s new

Bug fixes and performance enhancements