![](https://play-lh.googleusercontent.com/a-/ALV-UjWFfD4Q2QWLNAP1X0qmjYFgYPbFjY9YsN88QgKWDC_GF-i2msI=s32)
Sudaba Aliyeva
I have not been able to open the app from TV or my phone (Android) or my sister's phone (iPhone) for over a month. Today, I got charged the subscription fee. I tried to enter their website to cancel subscription from there, but even the website is not working. If I can't cancel it within the next month and I get charged again, I'm taking you to court. This is pure fraud - taking money for no service.
54 people found this review helpful
Hello. Please contact our email support@megogo.net to solve this problem
![](https://play-lh.googleusercontent.com/a/ACg8ocJlEueNE3TYJ6mBLpI9_mzek2IALWM0STPeHJVfAQe8lZHRqg=s32-mo)
Andrii Chehrynets
Be careful FRAUD and low quality service!!! I bought 2 subscriptions to watch Fury vs Usyk fight, they got money and service didn't start to work! I got access to the platform on the next day after fight when it was already late. I contacted their support and asked for refund, but they didn't respond!
3 people found this review helpful
We will definitely resolve this issue, only we need to clarify a few details with you. Please contact us in any convenient way (section "Your support" in the MEGOGO application).
![](https://play-lh.googleusercontent.com/a-/ALV-UjWHBQFHTRsvhO-vzY6Uqta9hLgPni9ehEz5MNGXlog95v6Hwgvs=s32)
Jason Pocock
Rubbish, interface can be in english, but all films are auto defaulted and unchangeable in country of origin.. so unusable