Emma Cannell
I love the floodlight camera, but the app just let's it down. Brilliant having the storage locally on SD but it's very slow to load. The thumbnails are forever disappearing so you have no idea what triggered the camera without opening and waiting for it to load. Can't click on a notification and expect to see it, this doesn't open the app and doesn't load the most recent trigger. Also, forever being notified of rain!!! Any time it rains, constant stream of notifications. Infuriating!
Assa Abloy Ltd
September 13, 2024
Thank you for your review 😊 Much appreciated!
We’re sorry to hear about the app issues. Please email us at yale.support@assaabloy.com, and our support team will work on a solution for you. We can also guide you on configuring the camera to reduce false alerts. We hope you continue to enjoy your floodlight camera!
Lee Bullock
Overall a good app and has worked well for years. Push notifications have suddenly stopped working within the last week since the latest update. Others have mentioned this so I hope they resolve this quickly. Please fix push notifications on this app! Been down over the last week.
Assa Abloy Ltd
September 10, 2024
Thank you so much for your review 😊 Much appreciated!
Please note that the update released on 06/09/2024 should have resolved the issue. If not, please reinstall your app and confirm if notifications are received.
We are thankful for all your support and time taken to leave your great review, and hope you continue to enjoy our app and products.
Tim Hollingworth
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UPDATE... I noticed that the orange playback line jumps by 25 minutes! I figured out that I'd set the time wrong, it should be UTC. Set up was very easy. The camera records all the time as it starts playback 2 seconds BEFORE being triggered by the sensing pixels! Very smart. I can set precisely where I want motion to be detected. Talkback works even on a very poor WiFi. I now have 4 cameras. 👍 2024 UPDATE! I got an extra 2 for the caravan. Very happy using Yale CCTV through "Alexa Show". 😁
2 people found this review helpful
Assa Abloy Ltd
September 17, 2024
Hi Tim, thank you again for your excellent review and 5 star rating!! We're so happy to hear that you are still enjoying our cameras. We'll continue to work hard to ensure that our product meets and exceeds your expectations!