
A Google user
EDIT: Naim has being doing better for Android users. The connection is more stable and devices are detected more reliably. However, it still regularly requires you to exit the app and restart it to get connection back to the unit. I'm changing from 2 to 3 stars. Previous review from 2016: App crashes regularly using upnp, connection gets lost when bringing app back up, multiroom volume control erroneously shows devices at the room volume or not at all... Come on Naim, you can do better for us Android users!
8 people found this review helpful

A Google user
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The app isn't the most horrible thing in the world, despite it being very glitchy and unstable. My problem is that I mainly use Tidal with my Mu-so Qb, and on my LG v40, many songs just refuse to play. Most commonly this is singles, or songs that there's only one of on an "album". But sometimes albums with 10+ songs won't play a single song from the album. Incredibly frustrating and makes me regret purchasing my mu-so qb.
6 people found this review helpful

Waffle Pidgeon
Absolutely garbage app. It constantly closes or freezes and you have to restart the app to get it working again. The naim radio no longer works either. Streaming is temperamental and the UI is not very user friendly compared to the likes of Spotify or Tidal app. For such an expensive brand I'd expect their app to be a lot better.
2 people found this review helpful
Naim Audio Ltd
August 14, 2025
Thank you for sharing your review. It's unclear from your review the product you're experiencing issues with, or the mobile device used with the APP. If you contact our tech support team, they will be able to resolve these issues for you.